
- Country: England
- State: East Midlands
- City: Nottingham
- Address: Fairdale House, Nuthall Road, Nottingham NG8 5AB, UK
Extremely appalled by the service we recieved by the vile guy 'providing' a window quote. He and the manager on the phone were very pushy making sure we were getting our windows done ASAP or refusing to provide a quote. He laughed in our faces and patronised us as we were a 'young couple' (we are late 20's) . He assumed our parents were going to be paying for this. When we told them we have already received a previous quote, his mood became even more irate. He dictated what windows should be placed where as if we didn't have the ones he recommended our house would look like a 'dolls house' He also laughed at the fact we wanted A rated windows rather than the standard C grade that they provide. When we did accept his quote, he didn't provide us with any sort of business card, brochure or hard copy of the quote. Instead he stormed out like a bratty teenager. We had the money in place to purchase windows but because of his disgusting vile attitude we would not be using their services. Also they didn't provide a follow up phone call so we could provide feedback. If I could give this company no stars I would. He made us feel so uncomfortable in our home. No wonder they get so many bad reviews.
This company is a complete cowboy outfit. They have been calling me for well over 6 years, every couple of months or so. Giving me the same old bull$#!t spiel. I even got their managing director out to view for himself that i have ALL my windows AND Doors double glazed AND my Soffits and Fascias are new, yet these cowboys just keep calling me telling me that they have special offers etc. Wouldn't use these plebs if they were the only company on the planet. A friend of mine had the misfortune of using these, and believe me they wish they hadn't. To Secure their ladder on a decking, they screwed it down to the decking, ripping the decking board in the process. My friend is still waiting for them to sort it. Wouldn't hold me breath. AVOID AVOID AVOID!!! YOU HAVE BEEN WARNED!
This company are a night mare with incessant calling despite being asked to stop on multiple occassions they thought it funny to telephone 3 times on the same day. This is not the type of company I personally would not deal with.
A rep came round and I showed him a picture of the exact composite door I wanted and clarified the colours glass type etc and I was given a quote. I accepted the quote and went ahead with my order. I paid a deposit and a surveyor came out within a few days. He measured up and left. After a couple of days I got a call to say I need to pay extra if I want this colour. Waste of time effort and money. Very disappointed
I have been harassed repeatedly by the company, despite blocking several numbers from them. They tell me every time they've got a new price just in, which seems dishonest. They also keep addressing me as Mrs followed by my partner's surname, despite being told how offensive it is.