5 reviews
  • Country: England
  • State: East
  • City: Norwich
  • Address: Station Rd, Lenwade, Norwich NR9 5LY, UK
Phone number
Working hours
  • Monday: 8:30 AM – 8:00 PM
  • Tuesday: 8:30 AM – 8:00 PM
  • Wednesday: 8:30 AM – 8:00 PM
  • Thursday: 8:30 AM – 8:00 PM
  • Friday: 8:30 AM – 8:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: Closed
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5 Review(s)
Richard Williamson
25.06.2019

Pretty good. Delivered promptly. Looks good. Product seems good quality (though a bit too early to be sure). One significant problem - within 24 hours the doors became very difficult to close properly and lock. No doubt it's a fitting problem. We've asked them to come back and fix it and at this stage I'm sure they will do that.

Destiny Dawn123
11.07.2019

Outstanding service,very pleased with our new windows and doors. The fitters were really great,done really great job.Would highly recommended to anyone.Everything just perfect! Thank you very much.

Robert Grain
24.01.2019

1st Home Improvements have been very good throughout the Whole Process of Buying and fitting our new Front door, Our existing Door was very difficult to lock and was tired. We initially had a leaflet brought to the door and having been given many leaflets before I wouldn't have arranged an appointment but the gent at the door was friendly and honest so we booked an appointment I was called to confirm the appointment and I had already had other companies around to see us and they were at our house for Hours and because I knew what I wanted, I asked to not have the full presentation of everything which the person on the phone said that would be fine. When the salesman arrived he had been told this and upheld my wishes and then this allowed me to say what I wanted and he was very good and went through all of the options. I was looking after my daughters cooking their meals initially and he was very understanding and waited patiently for me. I 1st Improvements offered more of the styles that we all liked as a family. some of the other companies that cam around the house were quite a traditional style and we wanted a more contemporary look to the new door. Once we had agreed to purchase the door a deposit was paid and I was then called to say thanks for the order and take me through the next steps. A surveyor then came over to make sure everything was correct and measure the Door frame He was a really nice chap too. I was then called to arrange a fitting day the Fitter came over yesterday he had a letter with him to introduce himself from the office and a really nice chap and very good at what he does the fitting was completed in great time and the finish of the install is very good indeed. The internal wall up to the door has been finished off well and no damage to the existing finishes so no work for me to do at all. He was tidy and took everything away with him. There hasn't been a bad thing about the installation at all, The Quality of the door is very good and the workmanship on it is very good. Thank you very much for everything I'm glad I chose you guys.

Valmai Drennan
25.06.2019

Polite workmen did a first class job. Cleaned up so much you couldn't tell they had been working in my home. Excellent service.

Linda Lodge
27.03.2019

Very pleasantly surprised. No nonsense haggling over the price. Surveyor spent a long time measuring and checking for any issues. The fitters were excellent, made a good job fitting 6 windows in one day. Made sure we were satisfied with the end result. Cleaned up after themselves. Would definitely recommend this company to others.

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