Called them out when we had a leak going through our bedroom into our front room. Came out same day and carried out an emergency repair. Moss and Alex then spent several days making sure that not only my property was once again watertight but also looked the part (they went to a reclamations yard at the weekend to find a part that matched the style of my victorian property rather than a plastic alternative) They even came out after the job had been done to check the work. Moss and Alex take real pride in their work and I get the impression they will not leave a job until they are 100% satisfied with it. I would recommend them to anyone who needs roofing work.