Good communication, fast, honest, and knowledgeable. Sean at Cedar Roofs NW is an honest guy who really knows his stuff. Our roof began leaking during a hard rainfall about a week before we were set to go on vacation. Sean came out on a Sunday morning (without marking up the cost for the weekend) and quickly identified a small hole in a shingle that was the culprit. Didn't charge us anything for materials since it was such a small issue and identified a few other potential problems that we should keep in mind without pressuring us to commit to more work. I'll be calling again when it's time for us to replace our roof.
Did an awesome job of repairing my roof which another company did a terrible job. You get what you pay for and they did an awesome job!
These guys ROCK! We are selling our house and I contacted several roofers to fix an issue ASAP. Some I didn't even hear back from. Sean who is friendly and responsive came out, gave us a reasonable estimate and scheduled us for two weeks later. I said if they had ANY openings to please expedite our repair and they did. They were professional and did a great job cleaning up after they finished the job. VERY pleased with their service and will hire them again any time I need further roof repair...
I highly recommend Sean and Cedar Roofs NW. Sean is incredibly responsive, knowledgeable, does a thorough job of estimating the amount of work that needs to be done, shows actual pictures of what needs to be done, and gives a thorough quote along with extra information on the what and why they use the treatment they use. We had a one of our downspouts come unattached the day after he was out here and he called me back the same day I left the vm, and was here the next day to reattach, no question no hassle. If you are looking for someone to do work on your cedar shake roof, give Cedar Roofs NW (I'm on the eastside, so I called the east location) a call and you won't be disappointed.
They did a relatively quick job fixing the leak in my roof, which I appreciate. I agreed to a verbally to pay for labor+materials. However, when I got the invoice, the small amount of materials they used were marked up what appears to be 100%-1000%. They charged me $35 for a single tube of roofing tar (available at Lowes for as little as $3) and $65 for a single bundle of shingles (available at Lowes for less than $25). I expect some markup from a contractor, but usually a reasonable amount. I called to inquire and the owner was completely unapologetic, saying he needs to charge this markup to handle wear and tear on his equipment. It's not worth going to the mat over less than $100, but I would be extremely careful hiring these people without a carefully reviewed written contract that limits potential markup on materials.
