
- Country: England
- State: South East
- City: Sevenoaks
- Address: Sunbright Windows, Unit 5, Tower Ind Est, London Rd, Wrotham, Sevenoaks TN15 7NS, UK
- Monday: 8:00 AM – 7:00 PM
- Tuesday: 8:00 AM – 7:00 PM
- Wednesday: 8:00 AM – 7:00 PM
- Thursday: 8:00 AM – 7:00 PM
- Friday: 8:00 AM – 7:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Unit 45, Blue Chalet Industrial Park, West Kingsdown, Sevenoaks TN15 6BQ, UK
- 2 reviews
Very pleased with our conservatory, which was completed a few weeks ago. All the staff, from the office, to the fitters were friendly and professional. Just need some good weather :)
We heard about Sunbright via a couple of neighbours recommendations as they had converted the glass roofs on existing conservatories for other customers on our development. We had been struggling with using the room in its existing form as it was either too hot during the summer months (hot enough to melt crayons left on the table!) and far too cold in the winter. Luke from Sunbright assisted us with discussing what we wanted and we were pleasantly surprised both in his non-pushy sales approach and his candidness when discussing our ideas. For example, when discussing options such as bi-fold doors Luke was open in suggesting that whilst they would happily undertake works he was not convinced we would really achieve value for money and that 'wow-factor' could be achieved by other means such as wirelessly operated velux windows. In addition to the existing recommendations of neighbours this honesty and the knowledge demonstrated when discussing the materials meant that we selected them to do the work. Scheduling of the works was painless and we didn't have to wait too long. I'm actually reassured by a company that has a big enough book of work to ensure there is some wait. The works went well and we were kept updated throughout. As is always the case with co-ordinating different trades there were a few fallow days but that is the nature of the beast. The way I viewed it was that I would rather deal with a company who would rather wait until the trade finishes the current job rather than them rushing to start on yours! We were particulalry impressed with the roofers who did the lions share of the work and worked extremely hard. The end result is fanstatic; it has changed the whole look and feel of the space. It has almost certainly added value to our house and despite it being early Summer it has already made a huge difference with us being able to eat meals in there even on 20 degree + days. Do ask them question if there is something you are unsure of or would like addressed both in the early discussions or even when the works are underway. I found them helpful in this regard and they didnt mind explaining certain decisions and approaches as they went. Highly recommended based on our personal experience.
Originally I had some issues getting through to their support to get some minor issue sorted, but after some time I got a phone call from their operations manager and now this should be sorted. Thanks a lot.
Very poor after sales service and support. Conservatory has been leaking since day one a few years back and until now it hasn't been fixed. Most of the calls are unanswered and attempts to fix are unsuccessful. They also installed the wrong type of glas. "We will look into this" is always the answer. It's not worth the hassle. If you have a chance, get your product from another company.
Fantastic company with very helpful staff. Our new windows and conservatory look great. I Would thoroughly recommend them.