
- Country: USA
- State: Delaware
- City: Wilmington
- Address: 1407 Philadelphia Pike, Wilmington, DE 19809, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Recently had windows in our home replaced by Homecraft. We had an EXCELLENT experience from the beginning with the estimate to completion of the job. The installers, Jay and Joe were outstanding - very professional,]courtesy, attention to detail and excellent craftsmanship. The windows work well, look well and the whole process was seamless. My husband and I would HIGHLY recommend Homecraft!!!! M&C
We used Homecraft for our front storm door. The technician was professional, clean, quick and thorough. The process was easy. The door fits like a glove and we can definitely notice a difference in it keeping out the air. The framework looks great and seems like a high quality job. Would definitely recommend and use again.
We contracted with John & his company Homecraft Inc for work over $14,000. The 1 bay window is leaking so bad it compromised the window & wall. I contacted the company & was told it is not their issue it is the manufacture mind you this is the Homecraft brand window. I was told with the manufacturer warranty & their lifetime warranty I would be covered if anything ever happened. Now they are saying that we have to pay almost $1000 more for them to replace the window. The manufacturer stepped up & supplied a window because no one knows where the leak is coming from. John said because the manufacturer stepped up they have no obligation to install it. They took my money told me I would be safe with them & left me not able to pay for another install & said oh well too bad. Because I can’t afford to pay they are going to just drop the window off at my house to sit until I someday can pay to have it installed. Thank you Homecraft for taking such good care of your clients. To Homecraft’s response I have posted a picture and I have cancelled checks and a contract.
We had a window replacement project done by Homecraft. They replaced the windows quickly and cleaned everything up after. If I wasn’t there, I wouldn’t have known we had work done, not a trace of dust/debris.
Very satisfied with my new windows. From start to finish this was a smooth and pleasant experience. I really like the communication between myself and those at Home craft. The installer was courteous and professional. I would definitely recommend them to my friends and family.