Very pleased with Comfort Cover Systems from start to finish. Salesman and installers were great. The roof was installed in Dec and it is now Feb and time to clean my gutter. Imagine my surprise to find that after the roof install I have very little access room to clean my gutters. I have 5" gutters and the new roof overhangs 3" leaving only a 2" opening to clean them, which I have to do 3 times a year. There is no way to get my hand in to clean them out. I don't know if this is the case for all installs or not. I uploaded a picture but apparently it didn't make to the post.

5 star on the roof. 1 star on the customer service. I have to power wash and scrub by hand the trim every 3-4 weeks. The comment was "it has a tacky coating so painting it would be one solution. Really? Spend more 💰 money. My neighbors who have the same roof have the same issue.

Don’t ever buy from these guys they promise installation in 3 months and never deliver. Was promised an install in August from a contract signed in May. Company could not give me an install date in August claiming rain set them back. Got another company to do the same install within 30 days. They will not refund a $1000 deposit. Rude and uncivilized when asked over phone and in writing (no response) for refund. Worst company I have ever dealt with.

BOO! The sales force signed a contract with my mother, an elderly woman, and had her pay $4000 down on May 1. The roof is leaking inside the house, and several calls to them and they state that they are still booking February's owners. No roof in sight for my mother. Upon request to cancel the contract, the response is 25% cancellation fee. And, 'good luck' was the response to my comment about taking them to court for inability to deliver on the contract and elderly abuse.

Beth, they are doing the same thing to my father! It appears they haven’t worked since February. After considerable expense to fly down last week, they put my father off AGAIN. Maybe I should review this company every day until the roof is complete.