Working with Boston Solar was a pleasant experience. Wayne came to the house a couple of times to gather information and explain the different options. He then came back with a system design options and recommendations. At no point was there ever any pressure. The quote wasn’t the least or most expensive. The panels recommended are a premium panel but not the most expensive ones and they look better aesthetically than the more expensive panels would have. My project coordinator was Mali and she was in constant contact. The project was delayed because my metal roof install was delayed until spring because of weather. Mali stayed in touch and was able to schedule the solar install for the week after the roof was complete. The installers and electricians were all professional. The site was clean and they even removed a bush and took it with them that was too close to the panel after I said I planned on having it removed. The system is up and running and I am very pleased. I’m producing more than I used even with all the rain we’ve had. I would recommend Boston Solar to others in the future.

Kudos to Boston Solar for exceeding our expectations. It was a great experience from start to finish. Professional, honest and well prepared staff who are very knowledgable and easy to reach. Installation was clean and efficient... starting on time and not disruptive to the household. Post installation, the team worked and advocated on our behalf with third parties (town and electric company) to ensure everything went as smoothly and quickly as possible. Happy to have clean electricity running through the home. Highly recommended.

The original design of the solar panels seemed solid. The sales team did a good job explaining the science involved and the numbers that the project would be a good investment. I wanted to be home during the install but the office called me a few times during the early spring and asked if they could come while I was at work. I reluctantly agreed which was a mistake. Over the course of the process, the installers ran into issues with one of the roofs. Not a big problem, but it took weeks for the company to give me an alternative design which included running beams through my living room. I should mention that the company did several core tests of the roofs before installing so we shouldn't had this problem in the first place. And meanwhile, I had almost twenty 4-inch screws hanging through my ceiling of my living room for over a month. I got tired of looking at them so I repaired the ceiling myself. And I also cut trees down on the side of the home which was supposed to have solar panels. Yikes. After someone with common sense decided the revised plan wasn't a good idea either, I had no choice but to sign a contract for a smaller system because 80% of the panels were already installed (but not functioning). This sounded decent but the roofer and plumber came on different days wasting more time. My electrical upgrade was fishy, I was told I needed a new closet for my panel because it didn't meet new codes so I sprung for it. No closet. My electrical panel looks exactly the same as it did before. The final design was to shift the existing panels on the roofs to fit as many as possible without using the one they deemed not structurally sufficient. This was a good idea, but now I have even more holes in my roof that are patched. Customer service misled me at several turns. The plumber was supposed to complete his work on a particular day, but he left after 10 minutes and said he was just here for an estimate. After the construction, I was told the electrical inspector was contacted and the office was scheduling an inspection. When I called myself a week later, the inspector said that was a lie. I had to take several days out of work to keep the project remotely on schedule. This project took much longer than expected and I missed out on producing months of summer energy. Now, I have a smaller system, patched roof, fewer trees and yet no apology from anyone in management. If you ask the company, I was very flexible with the construction and repairs to the home. I have never left a bad review for anyone before on Angie's List or Google. I even contacted the Better Business Bureau.

Boston Solar exceeded all of our expectations. Our sales guy, Josh, explained everything to us, and answered all of our questions in detail. I'm technically-minded, and he was able to dive deep. The actual installation process was painless. Meghan, our coordinator, was highly proactive and made sure we we knew exactly what was happening when. We are new to our home, so we have been having a string of contractors through the house; what stood out, was that Boston Solar reps were/are the ONLY ones, who were consistently on time, or even a minute or two early. These guys were great!

From initial consultation, the folks at Boston Solar are very professional and knowledgeable. They explained our options and made it easy to understand the details. We have been impressed and would highly recommend Boston Solar to anyone looking to go solar. The financial and environmental benefits are well worth it!!