Remodel USA recently completed an additional bedroom for us in our basement. The install team kept us appraised of what would be done every step of the way. They arrived on time daily and let me know when they were going to lunch and also when they were done for the day. They were highly professional and cleaned up after themselves daily. The room looks great. I know who to call for my next project.

I have to wonder if this company is somehow getting the poor ratings about their sales team removed. I'll add mine. These are horrible, manipulative sales people and nothing more. Look on other review sites, you'll see similar stories to our experience. Don't even get me started on the absolute performance their sales guy put on. He was in our house for 3 hours (til midnight!!) We could not get rid of him no matter how much we said we weren't signing a deal today.Their salesperson was very misleading, saying that "their own guys do the work" but they hire out installers, they are not Remodel USA employees. Their prices, even when they feign that they are giving you a highly discounted rate, are so high. They gave us a quote for replacing 13 windows in our house for $22k. Nuts. Then they reduced the price to 16k, saying "One day only pricing!!! Sign today!!" He called his "manager" TWICE within earshot of us and basically ran his pitch again, and said "can we please get just a little more discount?" and then dramatically canceled the discount and ran through his pitch again before finally leaving. When he finally left, you would've thought we were destroying a lifelong friendship or something the way he was acting. "You'll regret this. I dare you to find a buisiness with a better price, who has been in buisness as long as we have, with a better warranty." *shuts door sadly*. AND WE DID. We went with Castle Windows. This company is simply a sales company. They are the distributor of other people's work/materials. The company we went to, Castle Windows, was 13k for MORE windows and they have a highly reputable company, make their own windows, and a killer life-of the-building warranty that applies to any future owner of the house. Remodel USA is a joke. In short, Remodel USA is manipulative company, doesn't REALLY provide their own services, and just sells the work of others for an INSANE markup. DO NOT waste your time inviting them into your house. Terrible!!

Remodel USA remodeled my kitchen using only the existing space. They did exactly what I needed with the space I had to work with. I also must say, that, from start to finish the job only took 9 days to complete. They showed up on time and did a GREAT job! They were very attentive and problem solved all the little unexpected issues as they arose. All in all, I would recommend this company and I would even have them remodel my bathrooms when I am ready!

Had a pretty good experience, top quality work and very accommodating. I think the price was a bit high compared to other places but you get what you pay for - they turned my bathroom from the most hideous room in my house to the most gorgeous. Definitely would recommend!

My wife was in a terrible car accident a few weeks ago and hopefully will be home in 6 weeks doing home therapy. She'll be in a wheel chair for some time and won't be able to get up the stairs to our bedroom and master bath. We have a bedroom on the first floor, but I only have a half bath. I'm spending most of my time at the hospital and really don't have the time to find plumbers, electricians, carpenters, or tile installers. I really didn't know how a handicapped accessible shower could be added. Chris Macey from Remodel USA came to my house Friday night at 7:00. He came up with some great ideas, described the whole process, gave me a quote, and said the work could be completed before my wife came home. Chris stayed and got the contract drawn up and authorization from his supervisor (Ms. Brown) that night at a fair price. Now the amazing part that I know you won't believe, but it true... Chris left my house at 2am Saturday morning and had a 2 1/2 hour drive home. So much for 9-5 business hours! I got this project off my mind and can concentrate on being at the hospital with my wife, knowing that Chris and his team will take care of the project. I'm pretty sure you won't get this type of service and commitment from any other company. Thank you Chris and Ms. Brown!