Spent almost $1000 for ARC to install heat tape to my roof to prevent ice damns from forming First problem was upon installation. After the completion of the heat tape they informed me I need a GFI outlet. This should have been comunicated at the estimate process That problem was no big issue other than it displayed a non professional additude. The big problem was at thr first snow storm ice dams were being created . As the recent storm continued so did the ice damns .I now have 3-4 inches of ice on my roofs edge . They did comunicated I would get icicles which I was fine with but not the 3-4 inches on the roof. After numerous calls to ARC to fix the problem and 4 appointments not met a rep from ARC showed up. He insists the unit is working it is if making icecles is its job. The elemits are heating bur are not preventing ice damns as promised. When he arrived he had an additude that he saw no problem and had no solution to the problem To be honest if ARC had shown any indication that they would help I might not be so critical ARC had me waiting for them to show 4 days in a row this was after numerous messages left om their voice mail. I had thought this was a legitimate company I I only left one star rating because 0 was not available

We had ARC install an automated ice dam prevention system on a problem saddle area of our roof. They scheduled the electrician the same day so everything was completed at once. The quote was fair and the final price did not change. Looking forward to a worry free winter.

I called ARC and asked them about their services for my grandparents house in Minneapolis, who needed heating coils for their roof to help prevent ice dams. The associate answering the phones for ARC was friendly, helpful, and called my grandparents to schedule a visit. My grandmother noted to me that she was impressed with how friendly and detailed ARC was during the site visit, and noted how impressed she was to find that it was one of the owners who did the site visit. She went on about how nice he was. Following the instillation she said that the work had been done, how it looks impressive, and that they were even there after dark to get the job done. She said she highly recommends ARC, and that they are "The best". Personally, I'm very happy that the company I chose to take care of my grandparents did a fantastic job from start to finish. Thank you ARC!

We had Arc out to clean our windows and they did an excellent job at a reasonable price!