Today, I witnessed some great driving by a Quality Homes of Rochester driver in a pickup truck today in Greece. The driver was just heading down the street when a young child, unaccompanied by an adult, suddenly dashed out into the road in front of the truck. The driver was able to suddenly stop and waited until he was sure the boy was safely across the road to proceed. The driver's appropriate speed and attention to the road, in my opinion, may have saved that child's life this morning. I just wanted to reach out to say I am so grateful that it was your careful driver behind the wheel of that truck when this happened. Kudos is in order, for sure.

I'm incredibly happy with my windows and siding from Quality homes !! Kenny and his team are fantastic . Professional , courteous, affordable and a pleasure to work with. Looking forward to working with them again on future projects. I have never been more happy with my home than I am right now. I can't thank them enough. Highly recommend !!!!

They did a remodel of our kitchen and family room. They were extremely clean and professional. All the work was completed as expected. Ken and his crew are very easy to work with. A few things came up unexpected during the remodel and they were very quick to respond. Thanks Ken and Quality Homes!

Be wary of their "fine"print". If you need a job done from them they will only give you the face value of the apparent problem or situation however, when the worker comes to do the job he will bring extra materials seeming knowing that you need them. They will make you pay for the extra supplies before they complete the job agreed to. That being said it seem that the guy making the contract will notice other issues that will arise during the job. He will not add it to the contract but, instead tell the worker to add the fee of the extra materials at he time to make you pay for them or they will not finish the job.

I just spoke with a gentleman at Quality Homes regarding a required repair quote for a HUD home. This quote is required in order for us to get our mortgage via a 203K renovation loan. However, despite the fact that they replied to my email saying direct quote "Yes we do handle the 203K. We are the certified contractor for Wells Fargo and Prospect Lending for their 203K program", I was told they could not give us a quote because we do not own the home yet. That is unfortunate since we have to have the quote in order to buy the home. This was very misleading and I wanted to put this out there less as a complaint about the company, but more for anyone who has to go through this process with the 203K loan, It is very frustrating as many contractors will not work with HUD. I was very excited by Quality's initial reply, just to be let down. The gentleman was very professional, but it was essentially a waste of time. They should not claim that they work with 203K loans being that the process requires a quote before closing on the property and they will not give a quote unless you own the home.