RUDE AND COMPLETELY UNPROFESSIONAL! Had a leak at a commercial location I work for. They came and fixed. I was told to call after it rained in case it still leaked. It did, so I called. I was told someone would stop out on the following Monday. I never saw anybody but gave them a whole week to make it out. I called the next Monday, Tom claimed that they had sent someone out, but no one came inside the store..?.. The roof was STILL leaking. I asked again for someone to come out and was told they would be here the next day (Tuesday), and no one showed up. Wednesday I called and was told someone would be here by noon. No one showed up at all Wednesday. Thursday I called again and finally Tom came out. However when Tom got here, he claimed there was no leak. More ceiling tiles had dropped since the first repair and I had seen it leaking myself. He was so rude and he kept interrupting me and telling me that I didnt know what I was talking about. No matter how many times I tried to get a word in, he wouldn't let me. Absolutely TERRIBLE customer service. I told him I would write a review based upon my experience, he said he go ahead. He was so rude and nasty that I had to walk away from him. As I was walking away he kept going at it. I am completely shocked that he has remained in business this long. I would not recommend him to anybody.

Hired them to repair roof leaks which they inspected and quoted $ 4700.00 to do, after the repair the leaks continued and I had them come back a couple times to fix. The leaks never got fixed properly causing interior damage, after multiple contacts and stalling by them they refused to come back to fix blaming the leaks on something else (which they inspected beforehand) . I was forced to file a small claims case to get my $$ back so I could get a real roofing company to repair properly. Small claims case pending!! Do yourself a favor and go elsewhere.

Had them come make repairs on a roof, the roof still leaks. Quoted me $750 but charged me $850. Unprofessional operation. Also, he is not collecting sales. Hope the nys department of taxation doesn't find out.