We purchased windows from window nation 5 years ago because our old windows were original and had become foggy and dirty looking. We had windows installed in 2 rounds. The first installation resulted in a window that was not properly caulked which was leaking down our wall onto our floor. This was not discovered for 3 years after install which resulted in significant damage to our wall and floor. The second install, done before this discovery, resulted in installers that were haphazard. Trim on windows were not installed flush and their install caused damage to our ceiling and walls. Now 5 years later dirt and mold has been collecting around the rubber "guaranteed seal" . When I called window nation I was told it would be $150 for someone to come look at it and he said "I can try to wash it, but it will just come back". So our new windows are forever filled with grime and dirt around the edges. We had a representative come to our door, he asked about our windows, I told him the problems, he took notes and said he would be in touch to rectify the situation. I never heard from him. Window Nation has a terrible product.

I had to update my review from a 1 star to a 4 star. Window Nation sent someone out (Brad). And he did a great job filling me in on their; company, windows, and install teams. He made sure to keep the meeting moving quickly, as he knew that he wasn't the first person to give me a quote. It was a much better experience then dealing with the call center. OLD REVIEW I tried to get an appointment for 12 windows and 2 sliding glass doors. Since I work from home I tried to make an appointment during the week. They refused to make an appointment with me because my wife wouldn’t also be home. The need all decision makers at home to give you an estimate. In other words they are going to try to pressure you into making a decision before you have enough time to do more research.

You really need to do something about the lack of drop off locations for screen repair. One location in all of Ohio? Either that or don't make it a selling point...

Great company excellent work.

We had all new windows installed and loved everthing about the transaction. Clean fast efficient service. I called back for service on several of the windows and they came out and find tuned all of them. Love how easy they are to clean and how air tight they are. Great Choice choosing Window Nation