5 reviews
  • Country: USA
  • State: Ohio
  • City: Columbus
  • Address: 820 Morrison Rd, Gahanna, OH 43230, USA
Phone number
Working hours
  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: Closed
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5 Review(s)
Jennifer Carducci
18.07.2019

The third roofing company I called. Austin came right out, gave us an estimate. Did ALL of the leg work for the insurance. After our insurance company approved the replacement the work was scheduled. Work was completed in one day. They cleaned up as they went. It was so easy working with GPRo. Would recommend them to anyone.

kimi boyce
08.02.2019

GPro Exterior's is a great company to work with for any of your home improvements! They are with you every step of the way from initial roof inspection, all the way until your project is completed. You will never feel like you have unanswered questions, and never feel unsure of exactly how the process is going to go. The communication is always fast, and thorough. As you can tell from the other reviews, the GPro team will go toe to toe with your insurance company to ensure you are receiving every penny you should be to get your project done right! I have known the manager, Joe, and the owner Jon for a very long time and have personally seen the tremendous amount of care and pride they put into their work. When it comes time for the big install day, the last thing you want as a homeowner is for the company you choose to be careless and not protect your home and property. GPro will be sure the setup is perfect, so no damage will be done during the demo, and no nails will be left floating around your yard. I have never seen another roofing company put so much effort into the set up to make absolute certain when they are cleaned up and gone, all you are left with is a beautiful brand new roof and a smile on your face. Highly recommend GPro!

Tommy Motsinger
21.07.2018

I had an excellent experience with G Pro Exteriors. Austin met with us and helped us through the process of getting a new roof. Our expectations were met and exceeded with Austin and the crew that put on our new roof, we would highly recommend them for anyone in the market for a new roof!

Jake McCann
18.10.2018

Austin with GPro Exteriors was AMAZING! The communication was unlike anything I'd ever experienced. He really took the time to sit down with me and go over all of my options. He stayed on the insurance company the whole time, even after they continually tried wearing me down. It finally got to the point where I just let him 'handle' a lot of the correspondence and eventually we got everything approved! The insurance companies are always terrible to work with so it's awesome to have a guy like Austin alongside you that knows the business so they can't fill your head full of lies or try and under-pay you nearly as easily. Austin took repeated trips out to the site to see how we were doing and followed up every step of the way. I was always informed and always knew what direction we were heading. Even after the work was being performed by his crew(which was super friendly), Austin took time out of his day to repeatedly stop by the job-site to confirm all was being done properly and according to plan--that's just unreal! No one does that once they've 'made' the sale!! I have recommended Austin and GPro to all of my friends and I will continually shout praises from the mountain-tops! This is how BUSINESS is DONE. Communication, Experience, High-Touch, Integrity, Compassion, Entertaining (ask about some of his crazy stories)--are just a few of the traits I would use to describe this encounter. Thank you Austin, Thank you GPro, Thank you Trent--for your high recommendation. God Bless you all! P.S. The 1-star review isn't warranted. ASK them what 'really' happened.

AIG5233
18.06.2018

Joe with GPRO knocked on our door one Saturday after a storm and wanted to talk about roofs and insurance. Three months later, we have a brand new roof! While I tend to dismiss door to door salespeople out of hand, Joe impressed us with this knowledge of the roofing and insurance industries, and we signed a "no pressure" contract saying that if insurance approved a roof replacement, we'd work with GPRO, and if not, the contract was null and void. Joe was our advocate throughout the whole process with the insurance adjuster, and it was great to have a second point of view when dealing with our insurance agency. He helped outline questions that were important to ask, and ultimately we got our roof covered minus our deductible. The only issue we had with the whole process was that there was not good communication on timing- we came home one day and there were just a bunch of roofing supplies on our lawn (not blocking the driveway tho, thankfully), and they were not able to give us a date on when the work would be completed until the day or two before they came out. They also did not call the morning of work beginning, and showed up at the house at 6:45am, surprising us and both dogs. Once work started, they were efficient and completed the job in less than a day. Our roof looks beautiful in the soft black shingles we chose. We're under warranty with them for 15 years, so I feel good about the quality of work done. Joe came out a few days after the roof was completed and did an inspection with us, and checked to see that we were happy with the work. Overall, Joe made the process so manageable and we really felt that we had an advocate on our side. The work was excellent and the roof looks perfect! Thank you Joe!

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