My husband and I are very pleased with our new windows. Such better quality than the old ones that were replaced. Jim installed the windows and was very efficient. I recommend using Sears to anyone.

My kitchen is Beautiful! From the start, enjoyed working with Laura designing my kitchen and Diane, project manager. Jim Fulton, the contractor, does excellent work. Very knowledgeable of plumbing, electrical, flooring, cabinet installation to ceramic back splash. Jim is a conscience worker. I would recommend this team to everyone. Happy Sears Customer ☺

Very satisfied with project!! All associates were very prompt, courteous and professional. Final project was complete in less than 3 days, looks like brand new cabinets....what a difference! Highly recommend this service.

The technicians that did my kitchen were very good. I’m happy with the end product. I was scheduled for around 8/8 and it didn’t start till mid September. When I called, it took 4 calls and 4 weeks to get a return call. After we finally got communication established, it improved greatly.

The initial sales visit seemed promising. After getting our hopes up, we are starting to realize we were wrong. The sales rep told us that the whole project would be completed within a 10 day window. After a month, it is still not complete. We were told that soft close hinges and rollers were included as standard. This is incorrect. After a week of trying to follow up to get the issue resolved, they finally agreed to put the hardware we were sold in. We are still waiting on new drawers and rollers, and after 2 weeks they still do not have a date when they will be available. We were told that Sears would coordinate everything, which is why we used them. WRONG. I have had to follow up so much with the sales rep and project manager I feel like I am the general contractor on the project. The contractors they used were good, and nothing bad can be said about their work. If you are not interested in a lifetime warranty, I would not use them.