
- Country: USA
- State: Texas
- City: Houston
- Address: 9894 Bissonnet St, Houston, TX 77036, Ste 632, Houston, TX 77036, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
I contacted Orion Roofing after some hail damage really tore up my roof. The technician was very easy to talk to and everyone was very professional. I got my roof replaced in 2 days and my insurance covered it. Thank You Orion! I will send more business your way!
Having my roof repaired with Orion was beyond easy. They handled everything, from working with my insurance to handling the clean up after they were done. I never once felt alone in this process. I would definitely recommend them to anyone needing a new roof.
The technician Emmanuel was very polite, thorough, & professional. Unfortunately, I did not get to work with him. A person named Clayton called & texted my phone persistently after there normal business hours (5pm). He continued to text me until 9:55pm. I told him that I was working & when I finished at 9, that is my family time. He continued to text after I told him six times to please respect my family time. After the third time of telling him that, he told me that he would have my tech call me anyway because I have a "3 day cancellation clause" with them. He also stated that, "I am not your child. Be respectful when you communicate with me". I felt I was very respectful even though he continued to text me after I asked him not to. I am confused as to why anyone would be contacting me that time of evening about my roof. Further confused about why we they wouldn't stop after I asked them not to contact me at that hour. This was a very weird encounter.
This is a great company to deal with. My homeowner's insurance declined to pay for my roof repair. I called Orion Roofing & Construction and they send me a representative to help me right away. He suggested for me to use their public adjuster contact and from than on all I had to do was wait for them to deal with my insurance company. My roof was repair when they got the approval and they save me a lot of money. They did a great job in repairing my roof in one day with no problems. Give them a call. G. Briones
Very timely, communicative, and professional. Emmanuel helped understand the process and the shingles are backed by a very decent warranty!