**I apologize in advance firstly to Hugo for not sharing my highly positive experience first but to also the people who look at reviews first before contacting him for a repair/job ** Back in 2017 I purchased my first home.. After passing inspection with no issues I later came to find out by my insurance company that I was being dropped because they had an inspector come out and discovered I had missing shingles and a shifted/loose roof.. I panicked and stressed out but after doing review research I came across Hugo.. I contacted him and he came out the next day.. Hugo was very kind, professional and more importantly highly educated in his field.. He did the fairly priced repair in less than 45 minutes, sent me pictures and an invoice so I can provide to my insurance company which they reinstated me.. More recently today/2019, with all the severe storms we had I discovered a bunch of shingles in my back yard. I was nervous that they were from my roof, I didnt feel as stressed as I felt that I had a great experience with a roofer before and can count on him again.. Sure enough after calling Hugo, he came out the next day and inspected my roof. We came to the assumption that it was my neighbors roof and there was no damage nor missing shingles on mine.. Again very professional and kind. You do not get that kind of quality and professionalism from other contractors that you get from Hugo.. Great job Hugo!! I know who to contact if ever have a roof issue!!

OVERPRICED!! paid 850 to seal 2 vent pipes and sweep leaves off my roof. Next day, I still had a leak, so I called a bit upset about the situation (wouldn't anyone be upset? after paying that much CASH) he turned offensive very quickly, started talking over me, raising his voice and even asked me "do you still want me to come over not!? and "why are you mad if you have warranty!?" he needs to work on customer skills. Yes, I was an angry customer, but he was making matters worse when he started raising his voice and acting out as if he was the upset customer. He did come back to TRY and fix issue as promised. As an independent roofer, he brought his family with him, making me (a single mom) feel more uncomfortable. It has been way over a month and all he does is adds more seal. My roof STILL leaks and now he is refusing to come back and refusing to give me partial refund. DO NOT hire this man, he seems really nice and friendly at first but if your not satisfied with his work, he gets very aggressive.

Hugo the roofer did not fix my roof problem. He was given several opportunities to get it done, and basically gave up. I did not receive any of my money back as requested, and will now proceed with litigation. Be aware of Hugo's claims of being professional and following through with his repairs. I was never aggressive in any way as he claims, in fact, I was very patient with him trying to rectify the problem. This is just bad business and the public has a right to be informed. HUGO IS A TERRIBLE ROOFER!

I used Hugo to repin and seal flashing on my roof. He was responsive, and showed up early for the quote and work. He was, also, more competitive on pricing. He is a reliable, talented, and trustworthy choice. I would definitely use him again for my roofing repair needs. Thank you, Hugo, for your help.

Terrible service! My husband called and he said he’d come out and look at our roof on a certain day and time. He never showed up nor called after my husband tried reaching him. We’ve called and left several voicemails and haven’t had any response back. Definitely wouldn’t recommend and sad that we went by reviews but getting no response is poor service. I DONT RECOMMEND!!