Our HVAC was in need of a full replacement. Nick came out at 7:30 at night on the same day we called to take a look at the issues and provide us with quote. He took his time explaining what we needed and gave us options. His quote was reasonable and clear and he was able to schedule us for a next day installation. Our tech Lee was fabulous! He was careful to cover our wood floors and carpet in the areas he would be working. Installation took some time, but he kept us informed. He did a thorough job in our with our furnace installation in the attic, explained how our new drain pan and float worked, blew out our drain lines, and replaced our defunct plenums. He installed the outside unit and thermostat and then taught us the basics of how to work it. I’d highly recommend Preferred Air for the top notch work and customer service!

Our bulldog likes to chew the wires to our outside unit causing it to not work properly. I called Preferred Air and they came out same day actually Nick the technician was there two hours early which was wonderful!! He was able to fix what wires needed to be secure and was beyond helpful and polite. If you're looking for fast reliable work I would highly suggest Preferred Air & Plumbing of Houston.

Nick came out to fix 2 AC units for me. He was prompt, professional and experienced. I greatly appreciate that he was able to expedite the repair so we could have cool air before a very hot weekend. Great service. Highly recommend!

Highly Recommend Preferred Air of Houston!! David Nieves, the General Manager, provided our service. He was called the night before after hours and responded from home. Furthermore, he arrived the next day by noon. He was very polite, timely, and exceptionally informative. Problem was fixed in 30 minutes and had air blowing in 15 minutes. Even gave me free hands-on instruction on how to replace 2 old thermostats myself to save a tremendous amount of money. Best Customer Service and repair experience in a long time!!

Kyle Curtis is highly recommended. He was super knowledgeable about my problem and showed me how to manage my system properly. I would highly recommend his services to anyone. He was also super goofy which made the experience that much more relaxed. Thanks Preferred Air!