DB from Atlantica Roofing left me high and dry on the day that our insurance adjuster came to look at our roof after a storm left us with an interior leak. DB was nice enough to send a crew to tarp our leaking area, and then indicated he would be there when the adjuster came to help explain the nature of the damage, and to help our cause in hopefully getting our claim approved. There was rain in the greater-Houston area on the day the adjuster was scheduled to come, but not where our home was. DB assumed that it was raining at our house and that our adjuster would be rescheduling. This was not the case. The adjuster showed up, and we waited for DB who never called or ever showed up. After trying to call him, he indicated that he thought we would be rescheduling. I expressed my concern that he assumed that, and how the lack of communication was very disconcerting. Our adjuster had to remove the tarp, which DB assured me he would take care of at time of inspection. This is not the adjuster's responsibility. At the end of the day, our claim was denied. I honestly feel that we would have had a much better shot if DB showed up and lobbied for our case as he indicated he would. Furthermore, it is evident that DB's crew used way too many nails to secure the tarp, leaving our roof victim to several dozen more holes. My impression is that this approach was taken to further compromise the integrity of the roof, which would hopefully play into the opinion of the adjuster's report to fulfill DB's goal of getting our entire roof replaced. DB was a nice individual, but professionally left my wife and I on an island at the most important hurdle of our insurance claim process. I would not recommend Atlantica Roofing for any personal or professional work.

Alex the Owner is a great person, genuine, transparent, and goes above and beyond for All his customers. I'm learning alot watching him conduct business.