I shopped for Solar with 5 Solar companies and decided to go with Sunlux. Their prices were the best among all I looked. My experience with Sunlux was very pleasant from start to finish. My sales rep, Ralph Funk has been very positive all the way. He is knowledgeable and was very prompt with communication every time I had a question. I never felt pushed in getting solar. The project managers Sarah and Karissa were also very friendly and helpful. They would always be on top of everything when I had questions or concerns. Every step in the installation process was scheduled very quickly. It only took the installers 3-4 hours to put my solar system. The installers were efficient and respectful. I am very satisfied with my solar installation and would definitely recommend Sunlux to my anyone who is looking to get solar.Please ask for Ralph Funk I highly recommend him.

I debated long and hard how to rate my experience with Sunlux. In the end, I believe I got the high-quality product I wanted with excellent installation, but the process of getting there was slow and very frustrating at times. Here’s the short version: Pro: I was happy with the quality of the components used. Pro: I was very happy with the installers. They did a quality job, used every best practice I am aware of, and were great about answering questions. Con: The install took nearly three times as long as they indicated. (I was told they had a good chance of completing the install in 2018, and it was late April 2019 when it powered on). Con: Response to questions was often horrible. Questions would often take weeks to answer, or they would never put the answer in writing at all. Big Con: Despite being told my system would include an integrated EV charger in the inverter, having this in writing in multiple emails, and having it as part of the spec sheets submitted with the building permit, that actual install was missing this. Because the contract said “inverter” rather than “EV inverter,” they wouldn’t install the charger until I paid half of the extra cost. So I guess the bottom line is that I am happy with the final product, but would only recommend signing a contract with Sunlux if every detail of the system you want is explicitly called out in the contract.

We got the solar panels installed through Sunlux a year and a half ago. Their quoted price was the lowest compare to 3 other solar companies. Their price is good, but everything else is not good. It took them 3.5 months for them to install and activate (should've been completed in 1-2 month max). Then something went wrong in 3 months and didn't generate power for 2 months, and they didn't even contact us of the issue for a month and a half since the issue started. Now the 12 month have passed and Edison charged me over $400 for the power usage off the grid, and now I'm having a difficult time talking to Sunlux to reimburse me the amount. The hardest part is that their customer service is rock bottom. They try to intimidate you, try their best to not reimburse the amount when their home agreement clearly shows the production guarantee. When Sunlux salesperson comes to you, don't trust everything he or she says. I made a mistake with going with Sunlux because the quoted prices was the lowest. But now I'm spending hours and hours on the phone and emails trying to correct the issues. Don't make the same mistake I made.

Sunlux installed my system in the middle of last year, and have been online since last October. Decided to go with a roof mounted system, and so far we are very pleased with the results. I appreciate how Sunlux has a very strong customer service team that is proactive to check on how things are going or answer any questions. The new software update is great! I like how the continue to update the main software. great company!

I reviewed 3 companies and selected Sunlux because I felt comfortable that my requirements were being carefully considered and that I would get post sales support. My system has been installed and my expectations were exceeded! I am happy with my choice and recommend Sunlux.