Very poor communication. My husband called and emailed several times before finally getting a response. They seemed eager and helpful at the consultation. I think they wanted more money from the insurance co. The estimate they gave us and the one sent to the insurance co were not even close, the one sent to the insurance was over double the amount they gave to us??? They are shady in my opinion.

Your people are the worst. After a hailstorm that hit my car, house trees, I am incredibly stressed. You know what doesn't help? When your terrible, greedy, unprofessional sales reps ring my doorbell TWICE at 7 AM and wake my 2 and 4 year old up. I let everyone in my cul de sac know to never use you and let everyone in my neighborhood online group to not because if that is what you do at the point of sale, what will you do after? Judging from other 1 stars, cant be good.

They are terrible. Poor service and communication. First they were very interested and the guy wanted to hold me on the phone for a very long time with his "sale pitches" about how they protect me, my house and bla-bla-bla. Then they just abandoned my project without any explanations and would not return calls. May they could not make enough from my insurance. Will never use them again

They replaced my roof with a Owens Corning Class 4 Shingle and suggested the color for our roof. It looks Amazing. Thanks Roof Dr

Chris, Your 3 Tab roof was Replaced with a Class 4 IR Impact Resistant Shingle, only 8 steps up from what you had FOR FREE!!! Synthetic Felt FREE!!! Ridge Vent FREE!!! We cant help the Fact that Your Insurance will not respond, will not Help, avoids our calls, rejects 2nd meetings, etc... Even you can not get your Insurance to Move to Help... So we went above and beyond to start the roof work with out the approval of your insurance and you then still hit us here... OK, but for a USED CAR SALES MAN to claim that they have 3, again 3 Flat Tires, we did not remove the roof on the street, we magnet sweep, and cleared your driveway. Also about every home in your neighborhood was replaced... 1. Just wanted to let you know that your claims about a sales person is hear say 2. 3 flat tires Hear Say? 3. How have I heard NOTHING about this until now??? 4. Replace Plywood? when did the hail hit your plywood??? Your insurance would not pay for that either... They don't even want to pay for Code Items... 5. Read your Insurance Scope, it reads, do not start WORK until agreed upon!!! We went way above to help you, and AGAIN FREE UPGRADES!!! 6. Enjoy your discount of up to 30% on those FREE Upgrades we gave you... 7. Final Invoice??? You hired another Company to do the Siding and Gutters, your insurance again needs to FINAL OUT THE ROOF, so that WE CAN GET PAID IN FULLLLLLL, as your Roof has been done for Months, and we are still yet to be paid in full!!!