2 reviews
  • Country: USA
  • State: Florida
  • City: Jacksonville
  • Address: 11234 San Jose Blvd Suite 4, Jacksonville, FL 32223, USA
Phone number
Working hours
  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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2 Review(s)
Jamie Craig
02.10.2018

Shoddy work... We hired Jacksonville Custom Builders to remove the soffits in our kitchen and replace drywall from water damage. Brian was quick to come out and check everything out and emailed an estimate quickly. However, I am not impressed with the drywall work or work ethic. It's chunky and sloppy, and it literally took forever. I'll add we did request the bottom of a pantry closet, behind the washer and a lower wall in a small bathroom have drywall hung (my husband did all the removal, prep work, etc). With the understanding those extra jobs would add a 1/2 day work. The weeks it took still don't add up... One full day was worked and then no more than a few hours thereafter. I was intially told ALL the drywall would be done and I'd be able to paint the walls before my cabinets were installed... Days later I was told they'd put on one coat of mud and do the rest after the cabinets were installed... With the cabinets "nicely covered" (Ha!) After weeks out of my kitchen I was finally ready to move back in only to discover how terrible the walls looked. I noticed tape seams, uneven drywall, and just plain terrible work. I called the owner to complain, he came out the next morning and basically said the soffits look terrible because the cabinets don't go all the way to the ceiling? Huh, it's not about cabinet height it's about shoddy work. He went on to say that, this is what happens when too many people are involved and the person in charge doesn't know what they're doing. Basically not the response I expected. Brian did show his guys the spots I was talking about that we're uneven and tape was showing, they added more uneven mud and said they'd be back to sand. Haven't seen them since...

Brooke Braithwaite
05.04.2018

So helpful, Brian and his crew helped me and my family so much!

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