Three different skilled professionals all handled different aspects of the kitchen remodeling. They were all clearly VERY good at their jobs and were on time, polite and got the job done right. Even my little beagle liked every one of them

Salesman was very slick... Sold me something I didn't know I was buying. Unhappy with my whole experience. Don't think I'll be a Sears customer again.

Sears will send a good salesman with loads of materials and a nice powerpoint to your house to do a wonderful presentation on their quality, then seal the deal with a "first visit discount". Honestly, as described it would have been a decent deal. However, that is the bait, and the switch is coming. We were told that in 3-5 days we'd hear from someone to plan the roof installation. 2 weeks pass and finally they call us to tell us they're going to do the roof three days after that. Okay, great. I went to confirm with their subcontractor that the deal was to use as little sheeting as possible, since then the estimate would be reduced. They breeze through in a day, and when I go to inspect the work done, corners are cut everywhere - overlapping shingles, drip-edge poorly cut and installed improperly, nails blown through shingles, and starter shingles nailed well over six inches from the bottom edge along a whole side of the house. I called and mentioned these issues and they said someone would come out the next day - yet no one came for over a week and what can you do about blown-through nails other than re-roof the whole thing? The cherry on top was SEARS trying to charge us for sheeting the entire house when they didn't put any new sheeting on AT ALL! They finally agreed to take $1500 off, but even then the total only matched the quote for Premium Shingles (we got Oakridge) with no wood, and they evidently did not honor their 3% cash discount. They owe us probably close to another $1000 in refunds, but while you'd think a company like SEARS would be accountable, I doubt we will see it turn up when I contact them.

Friendly, neat and professional serviceman. Surprised that he was able to accomplish the task so quickly. Highly recommend using Sears

At first I was very skeptical about getting a new roof. I call Sears and with the help of the Associate that came into my home he explained everything in detail and the price was pretty reasonable and the warranty enable me to me a good decision. I am very pleased with my new roof, gutters and down spouts. The Professionals who performed the job was great. Thank You Sears, Sandria