Let me just start by saying, I personally have never had any work done by this company. However, after reading how they respond to their not-so-favorable customers, I never will either. In my personal opinion, which is exactly what a Google review is, it is extremely unprofessional for a company to engage in such immature banter to the point of publicly arguing about what may or may not have happened. I think you are doing your late owner a complete disservice treating people in such a disgusting manner. Also, before I am attacked for leaving a review "without being a paying customer", I was on here reading your reviews looking for a company to hire for work we need done. Work that will amount to a couple thousand dollars. Unfortunately for you, I will be taking my business elsewhere. Not only am I a potential customer (one that you lost before you even had the chance to obtain), but I am also the wife of a business owner, I have 2 different college degrees and over 13 years of customer services experience, so I do know a little of what I am talking about. OH! I cant forget about this one too. To discriminate against certain areas of buffalo because they are "high in crime" is another example of your poor character. While there may be a "higher" crime rate in certain areas than others, it does NOT mean you're putting your crews safety at risk. You could experience crime in even the "best" neighborhoods and your saftey could be jeopardized at any job site. Before my husband owned his own company, he got seriously injured at a job site due to faulty building conditions that were at no fault of the company he was working for. Things can happen anywhere. So again to discriminate for those reasons you stated in ALL CAPS shows your lack of professionalism and poor character. I've lived all over buffalo and some of the nicest, most generous people I have met, have been from "not so good" neighborhoods. While you may do good work, your character, or whoever you have responding to these people, is exactly why I'm taking my business elsewhere. Best of luck to you though.

Very dissatisfied with the customer service . Aaron had his guys come up to my place and unfortunately my phone died , so I had to wait about 7-10 minutes for it to come on . My appointment was at 2pm and his guys came early around 1:50 and I got back in my place at 2 and they were already leaving and I called and was refused to be rescheduled even after giving a sincere apology . My suggestion for this company is to be more understanding and also give at least a 10 minutes grace period especially when Im spending a couple hundred dollars to get my door fixed . I’m not writing this out of anger I’m just warning that this is not a friendly company . (For you to disregard the experience I had with this company is unbelievably outrageous, a simple apology would do . I said Aaron sent his guys because no one gave me a name who was coming to repair so I assumed it was Aaron because of the companies name , this is actually my first review of a business on google and there’s no personal vendetta I truly feel that I was treated wrongly and that something needed to be said . I really hope this isn’t how you respond to all your dissatisfied customers , have good day and I appreciate the prayer God bless !

Tom has done two bathrooms for us as well as re-built a bank of 125-yr-old stained glass windows. I am thoroughly convinced there is not a job he can't do at the highest levels. We have an 1890's victorian in downtown Buffalo and trying to get anyone to do good work on it over the 12 years we've lived in it has been exceedingly difficult. Multiple times we have had contractors come in, talk a big game, and then be thoroughly baffled by the house's myriad oddball quirks. Tom has approached each job in our home in way that helped us understand what we could do and how he could help us get there. When we first contacted him and he came out to quote, his attention to detail was staggering. I flippantly mentioned a type of lighting I had just read about that morning and he went and found those specific lights and included them in this insanely detailed quote (and later installed them, of course). He has been incredibly sharp about meeting our expectations and completely patient in explaining himself and what he does. Sometimes you need a very smart contractor who doesn't have tunnel vision and can be a creative problem solver. Tom is certainly that. He is punctual beyond any expectation I have ever had for a contractor, manages his time and schedule exceedingly well and has always communicated project timelines better than any other contractor I have ever worked with. He was very clean and very respectful about caring for our home. Tom is one of the true workers and you will not be disappointed if you hire him for whatever job you may need.

The work was so amazing I told him I would share. I own several properties that ranged from foundation issues to electrical issues. Total of 12 properties 4 complete rehabs. On time and reasonable money spent this got turned my trash into cash. Wonderful crew! He is my go to guy for any construction project I have. Highly recommend!!!!

After many failed attempts to find a decent contractor. I got this guys number from a friend of mine in Allentown. Wow was I impressed, I live in a brand new home in Clearence (Built 2016)and my wife is picky who we bring into our home. We wanted to add some accent walls in our Foyer, Half Bath, Our Family room, and another wall on the first floor. My wife had already purchased the stainless steel mosaic tiles, and after spending roughly $26.00 a sheet with over 500sqft of wall space we wanted tiled we were looking for more than just any guy or company who installs tile. Wow!! Impressed is an understatement, Aaron Michael Services, came out to my home gave me the quote and we talked a while, my wife gave him the visionary of what was to be done, these guys knocked it out of the park!!!! Well done Tom & Berto, Where were these guys when we were building this house? We could not be more happy about the work this company has done at our home, the price was reasonable, the work was detailed as can be and no mistakes were made cutting our mosaic tiles (my wife was most worried about cuts due to the high quality and high price we paid for the mosaic tiles). These guys are indefinitely are New carpenters! Thank you so much Aaron Michael Services for making our dreams come to life! - The Westfeilds Clearence New York