Very professional. Always explained everything that was being done. Keeps a strong communication between you and your insurance company. They were always very polite as well.

At the very beginning of the process of redoing my bathroom after a leak ruined my tile shower and bathroom floor, this company was great to work with. Jennifer Foust was exceptional. However, everything since her has been a mess. The demo was done without attention to detail: my subfloor was damaged in 2 places and I was not informed, the mud bed in my shower was damaged (offered to fix with a cheap solution - not correctly fixing it), my subfloor is still COVERED in concrete (I guess they didn't feel like getting all of it up), and my entire bathroom and everything in it was COVERED in dust and they didn't clean that up (part of demo is cleanup, no?). After the demo, it took 3 weeks to get someone to come out from DKI and quote redoing everything. The quote lady, who I will not name, did not listen when we told her what all needed to be done. She took it upon herself to decide what "really" needed to be replaced or redone (the mud bed I mentioned above), so we did not get back what we could have from insurance. Once I made her understand the mud bed HAD to be replaced, she said she would call my insurance company that day and ask for that as well, and would be back out to requote the job. Six days go by and I hear nothing, I texted her and asked for an update, no response. Texted her again two days later and finally received a response stating that I was responsible for working with my insurance company going forward. I basically had to beg for a response when the last I heard, she was handling this. It has been almost THREE MONTHS since the first time someone from DKI came out to my house. Done with this company. And I read through all of the other terrible reviews and believe every single one of them. I'm sure this review will also get a comment from the owner about them not being able to find my name in their system and me being a competitor and blah blah blah. Save yourself and your time and do not use this company.

After our home fire DKI came in and cleaned up and the mess. So professional and helpful. Staff was excellent. Highly recommended them Thanks

My house recently flooded from the rain and they did exceptional work for me. They were nothing but polite and professional workers. They talked me through everything they were doing and even did extra stuff that they weren’t paid for. I highly recommend this company to anyone in need of it.

I cant understand why all these bad reviews. I have had a great experience with this company so far. John came out to do an estimate and was nothing but polite and professional. Has been very responsive so far. I had a crew come out to do the medigation (Robert and John) and they were nothing but pleasant, polite and professional. They cleaned up behind themselves and even went out of their way and taped up my leaky window as a favor. I even tried to tip them and they refused the tip. They are a preferred vendor with my insurance company (usaa) and now I know why. I would definitely recommend them in the future.