Dealing with this company less then favorable in my area (Keller / Southlake ). I agree with last poster. Asked for bid received one after walking my roof. When ready to do the work 2 weeks later, requested to see insurance paperwork as prices supposedly went up on materials were considerably more then the original bid. Repeated requests to deal with insurance company for more money after written bid was provided. Avoid them like the plague. The work crew for them spoke no English whatsoever. What is the value of your reputation if you can't walk a roof and provide a bid without seeing insurance paperwork. You can provide your costs to the insurance company but not the homeowner? WTH? Just another insurance hound.