I would give them a negative 100 if I could. I was given estimate of $385.00cost for a lennex blower relay installation on an air handler. The estimated labor was $335.56 to install something that takes 5 mins to do. The estimated cost of the blower relay was $50 for an item that you can get off the internet for $20 brand new. And on the ad it said the 69 dollar fee charge for the tech to come out would be included in the cost if I choose to use them and it was not.