
- Country: England
- State: South West
- City: Swindon
- Address: Emerald House, The Brow, Haydon Wick, Swindon SN25 1HT, UK
- Monday: 8:30 AM – 5:30 PM
- Tuesday: 8:30 AM – 5:30 PM
- Wednesday: 8:30 AM – 5:30 PM
- Thursday: 8:30 AM – 5:30 PM
- Friday: 8:30 AM – 5:30 PM
- Saturday: 8:30 AM – 12:00 PM
- Sunday: Closed
Alpha Building, Westmead Industrial Estate, Westmead Dr, Swindon SN5 7SW, UK
- 5 reviews
Emerald are a local Company that quoted us for windows and a door. At no stage were we pressurized into buying from them. The sales person was knowledgeable and helpful. The price quoted was reasonable and fitters arrived on time and worked hard removing our old windows and door. They were polite and tidy and completed the job in good time. I would not hesitate in recommending this company, the whole process was executed in a professional manner and to a high standard.
Excellent after sales service to adjust some French Doors fitted a few years ago. For me, the quality of after sales service determines the quality of the company. Emerald delivered.
We had a new front door and new patio doors fitted yesterday by Emerald Windows. We are so pleased with the end result. From the first time we contacted Emerald until the moment they left yesterday we have not had one single problem. We had some awful experiences with salesmen from other well known companies, which really put us off. But when Steve came to our home to discuss what we wanted he was professional, honest and we did not feel pressured at all. The fitters on the day were great, they were polite, professional and cleaned up after themselves. The ladies in the office, Steve, the surveyor and fitters have all made this a very easy, stress free experience. We would highly recommend Emerald and we will certainly be using them again when we are ready for our windows to be replaced. 😁
Would thoroughly and highly recommend. Emerald were by far the most competitively priced quote we got, with an excellent range of quality windows and doors. All of the staff went above and beyond in being helpful - no pressure, no pushy sales, no upselling. When the guys came to fit, they were awesome. Dion, Stuey and Rick did a pro job, fitted them all in a day, and best of all cleaned up after themselves perfectly (I'm not joking, they had dustpans and brushes and hoovers out! I asked if they could stay...). Would not hesitate to use Emerald again, and recommend them to others. Thanks again to the whole team - Sales, Surveyor, Fitting, and Office support - for making the entire process so easy and straightforward. We are delighted with the finish!
We spent time and energy trawling through the many window companies that exist in our area. We found these guys and have never looked back. Professional, not pushy, clear prices, superb finish, great work ethic, polite and I would highly recommend these to anybody. Special mention to Jay who worked In our home for three days solid and was amazing in everything he did. Professional, passionate about his job and the attention to detail was excellent. I only wish that every company was like this.