I came to roof center to buy some in stock material. Glue and some other items for fixing EPDM roof. I wasn't sure how much stuff will I need, so on an advice from sales personal I bought more with the idea that I'll come back and return items I didn't use. Well, when I come back, I was charged 20% restocking fee. None of this was displayed on a sales receipt, or any other document, neither I was told that by sales people. With no other choice I paid restocking fee, but next time I'll take my business to a different place. Hard to believe with such a policy stores like that can survive. Just a heads up, If you buy something and return it be ready to waste 20% of your hard earned money.

Bethesda roof center not as good as roof center Roclville

Smooth transaction. Helpful staff. Easy to return unused merchandise. My only complaint would be the size of the parking lot and that's normally not an issue. But, when it is an issue it's an issue

Good service but slow at getting materials delivered to customers

They are grate