
- Country: USA
- State: Maryland
- City: Linthicum Heights
- Address: 1344A W Nursery Rd, Linthicum Heights, MD 21090, USA
- Monday: 8:00 AM – 7:00 PM
- Tuesday: 8:00 AM – 7:00 PM
- Wednesday: 8:00 AM – 7:00 PM
- Thursday: 8:00 AM – 7:00 PM
- Friday: 8:00 AM – 7:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
The crew came out and worked efficiently from start to finish. We have had two heavy storms since having my basement waterproofed and no signs of water yet. So far so good 👌
I would give zero stars if I could. BDry gave us the runaround for weeks on waterproofing our basement. We had had a sewage backup in our basement and informed them of this from the get-go, from the first meeting with the salesperson on May 3. No one communicated this to the actual crew that was to do the work, and so they showed up on May 16 and refused to work because they didn't have protective gear. The supervisor then offered to come out to survey the site himself to see what else needed to be done to handle the remains of the sewage backup, but it took days for him to do so. When he finally did come out, he assured us that they could take care of the issue for us. Today, a crew came out and again refused to work because they had not been advised of the sewage issue and didn't have protective gear. Additionally, the crew said they were afraid the supervisor would force them to do the job even though they were uncomfortable, which speaks to a bad relationship between supervisor and crew. Our calls to the supervisor have gone unanswered. The original salesperson we met with was apologetic, but he said, "We don't really deal with sewage" - to which I responded, "Then why didn't you tell us that from the beginning? "We would have chosen a different company and not wasted a month waiting for Bdry. We have had to reschedule childcare (we have an in-home nanny) and miss several days of work, and have nothing to show for it. Needless to say, we are going with another company.
Need option to leave zero stars. These guys are professional scammers. Steer clear of this group. They will trash your house during install and give you the run around for any sort of correction. And so far, each correction has just left me with more damage than before I hired them. Dateline should really do a followup story and expose them. An Unhappy customer tells everyone, a happy one tells one or two. You made your choice B-dry!
I'm only giving one star because there is no negative stars. This company has taken full advantage of an elderly woman. Workmanship that is disgraceful at best. I would NEVER recommend this company to even wash a car.
Keith was phenomenal when he came to my house to give us a price for the necessary work that needed to be done. He throughly explained what the project would entail and how the system would work. The technicians, Mike and Ash and their crew, that did the work were great. The were friendly and courteous during the whole project. They showed me the work they were doing during the project and explained how the drainage would work. What a phenomenal experience it was to work with such outstanding people and receive awesome customer service.