Horrible experience. A bunch of work was done by Pinnacle Roofing to our roof. The work was great on some of it but there was a leak in part of the roof they repaired. There was a one year warranty on the work. Try as I might... they refused to get up on the roof to inspect it or to meet me at the house to resolve it. The owner was rude and abrupt with me on the phone. I ended up hiring another company to do the repairs and I am happy to say there don't appear to be any more leaks/ To this day no one from Pinnacle company has made any effort to meet at the property or go up on the roof.... which I think is basic customer service.