We sat down with Brian and ordered the windows and he said everything would go great. The windows that he ordered were wrong and he had begun to install them. I brought this to his attention and he said he can't do anything about it or it would put him out of business. I ended up paying for the windows that I did not order and he was very rude about the entire situation telling me that I was overreacting. I would stay away from doing business with Ideal Window in the future. We have several neighbors that are getting window replacements and will not be calling on them also.

We recently had all new windows from Ideal Windows installed in our manufactured home and are extremely pleased. Their installer, Brent, did an excellent job and knew exactly the correct way to do it in our type of home. We had checked several different window suppliers but either they did not work on our type of home or we were not confident that they knew the right way to install them. We are extremely pleased!

The owner provided an estimate that seemed high but due to my HOA rules I had to use them. They sent one guy to remove a window and install a sliding door to a proposed deck 8 feet off the ground. Needless to say, I ended up working with him all day, 9 hours. The job still was not done. It was clear it would not be finished correctly. I was able to negotiate new terms to my satisfaction but will not recommend them.

I had Ideal replace nearly every window in my 1964 ranch-style home over the course of a year (including basement windows). I had the best imaginable service on each project installment and LOVE LOVE my new windows! They are beautiful and so easy to clean, much more energy efficient than the old originals. What's more, once when I was having trouble with one (stuck open on a cold SUNDAY), the installer, Brent, came out on his own time to adjust it for me at no charge, and gave me a few tips for the future. Today, fully one year after my last window was installed, when I noticed one was not locking properly, Brian came out and adjusted it and again gave me a couple of helpful tips for things to watch for. PLUS, he gave me some advice and instruction on the only three windows not installed by Ideal (they were new and installed by a contractor during my remodel) -- after three years, I had NO idea those windows could easily be removed for cleaning and Brian suggested a good idea for replacing the inexpensive screens on those three. I highly recommend Brian and Ideal: excellent service and follow up. They take care of their customers.

Siding Installation - Highly recommend. On schedule, as bid and excellent workmanship.