Front office staff is so terrible! The girl with the piercing was so blatantly rude to me and the other girl that was supposed to "help" answer questions was not very knowledgable. However, the nicest and most helpful man from the back who cut samples was soo awesome and helpful and answered our questions! He is the only reason I might buy my steel here. -Get rid of your office staff, your business will benefit from it.

First, Briggs does manufacture and sell high quality steel products and accessories; no cheap Chinese metal. However, the organization of their front office and sales staff could use improvement. I was disappointed with their lack of attention to detail, and inability to fulfill order requests within a reasonable amount of time. It was a frustrating experience.

Very pleasant to work with (Brooke) delivery on time and correct. Well crafted with precise cuts to correct dimensions. I am looking foreard to working with Briggs steel again.

We ordered a custom made diamond plate. It was ready for pick up 2 days later! It was just what we ordered. I especially like the text to let us know that it was ready for pick up.

Excellent service and exactly as requested for bending trim for siding.