5 reviews
  • Country: USA
  • State: Illinois
  • City: Downers Grove
  • Address: 3040 S Finley Rd Suite 200, Downers Grove, IL 60515, USA
Phone number
Working hours
  • Monday: 8:30 AM – 5:00 PM
  • Tuesday: 8:30 AM – 5:00 PM
  • Wednesday: 8:30 AM – 5:00 PM
  • Thursday: 8:30 AM – 5:00 PM
  • Friday: 8:30 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
V K
27.06.2019

I had a 5 Star experience with American Dream Home Improvement. Before the inspector from American Dream Home Improvement knocked on my door, I had already gone through the entire insurance claims process with inspectors from 2 other companies and was left with 2 claims under my belt and less than 1/2 of my siding paid for, and both of them tried to get me to pay for the work out of pocket. They each quoted me a price that was far out of my budget. After turning them down, I lost hope in ever being able to get my siding done. Six months later, one of American Dream’s restoration specialists named Ryan knocked on my door. Given my negative experience with the two previous companies I had dealt with, I was quick to turn down the free inspection simply telling the guy that I had been through it all with 2 other guys before him and want nothing to do with his inspection or services. The restoration specialist explained that he understood where I was coming from, but he really felt that the two other inspectors missed some crucial details as 3 homeowners in the neighborhood had already been approved and their work was starting in 2 weeks. At this point I told him that the insurance company refuses to pay for full siding replacement and I simply do not have the money to pay for it. He asked to see my insurance paperwork and after reviewing he told me that I did not need to call in a new claim but it is his professional opinion that I need to call in just one more time and ask for a re-inspection. He would meet with my Insurance Adjuster when they came out and discuss the repairability of damages on my home and if needed he would also provide them with documentation that warrants me a full approval after consulting with some colleagues in-office. Something in my gut told me that I should go for it. Well....Ryan was right. He took some photos and emailed my insurance company the documents needed. In less than 2 days after he met with my insurance adjuster I received a call from my insurance company informing me of my full approval and that they would be sending me a check in the mail. In about 2 weeks, their crew showed up and the work was complete in 2 days. Outside the usual handful of nails and siding pieces that could be expected during any construction, they truly left my home and yard in better shape than they found it. I have already and will continue to recommend American Dream Home Improvement to any neighbor, friend or family member that needs their roof or siding work done. Thanks again, American Dream Home Improvement!

Steve Smith
13.12.2018

I met American Dreams Rep Junior Ramos while he was doing an inspection for a neighbor. I’m an extremely skeptical person in general and after looking at prior AD reviews I was very concerned and reluctant to give them my business. Junior however went the extra mile to elevate those concerns and was very reassuring. He took me to several jobs in a neighboring community and allowed me to view their work and interview other AD clients. All of whom spoke highly of Junior, the personal service he provided and the quality of work AD contractors provided. After some contract language was addressed we signed, and were not disappointed. My only recommendation for AD is this… Contact the homeowner before arriving. I was promised a heads up on a start date for the roof replacement. Understanding weather and prior job completions make giving a precise date unpredictable. It was a little unnerving when contractors showed up and began tearing off the old roof without having any replacement material on site. I called Junior and he went to our home and ensured the product we ordered was correct and had been delivered that same morning. The personal attention he provided throughout this process was always reassuring. We’re extremely pleased with both the service and the quality of work itself.

23odaddy
14.11.2018

What a wonderful experience with American Dream from Downers Grove! They replaced my roof and gutters and not only was the finished job amazing, they left no mess at all. Billy H. was extremely helpful and made the process stress free. I couldn’t have asked for a better job and experience. I have a happier wife and a happier life!

John Nasello
06.11.2018

I worked with Junior Ramos on replacing my roof. I’m a first time home owner and was concerned about how this process would work and had a ton of questions, to say the least. Junior was absolutely wonderful to work with and extremely helpful with any and all questions I had. I would recommend that anyone who needs assistance, ask for him. You won’t be disappointed.

Fernando Ochoa
06.11.2018

I met Junior Ramos on a late Saturday night while he was doing an inspection for a friend in Addison. He agreed to give me an inspection in Elk Grove Village IL. Great guy to work with, he always answers calls and is on time. It was a long process with my insurance but he was professional and persistent. I'm happy that I am getting a new roof and he is still arguing to get my siding fully approved. I recommend this company.

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