Rusco was fantastic in every way! We had the windows in our entire house and the patio door replaced with Marvin Integrity windows. The windows are superb fiberglass outside (for low maintenance) wood on the inside painted to match our existing interior trim color. They were painted in advance at Rusco so that when they were installed by the amazing Andy and his crew they matched perfectly. That also minimized the mess in our house with very little touch up needed. Andy's crew was all business - they know what they are doing! It looked like a synchronized machine -it seemed like they never stopped moving. Everything fit, they protected our wood floors and cleaned up immaculately every day. The bidding process was great - Paul handled every change clearly and flawlessly. All details were spelled out on his line item quotes and contract - if you are looking for windows call Paul at Rusco and at least give yourself a great option - quality, on-time at a competitive price.

The entire Rusco experience was flawless from start to finish. Paul provided excellent customer service, helping me choose the best windows for my rental unit. The workmen from the install department were true craftsmen. We highly recommend Russo and plan to use them to eventually replace more windows in my apartment building.

This is the second time we have used Rusco. Rusco has replaced a sliding door, windows and a roof. We have been very pleased with the time spent with us discussing alternatives, both in look and price. The installers have been great, beautiful work neat and clean. We will use Rusco again.

We had Rusco install new siding and shutters on our home. We obtained three quotes and Rusco not only offered the best pricing but their presentation was excellent. They described in detail what they planned to do and demonstrated their products using samples. They were very thorough. They had great followup with us as well. The project was completed on time. The workers were timely, neat and considerate. We love the new look of our home as do our neighbors! We highly recommend Rusco.

I replaced the windows that line the front of my business and the windows themselves are amazing! It truly transformed the look of the outside of my building and gave a nice look inside as well. The only downside with them was I was not told that their finish work was extra. I was sold on how amazing their finish work was but it was never presented as an extra option. I just thought it was included. The nice thing is they did paint the wood trim before installing (which did delay the installation a week or so) as a sort of bonus (along with an extra piece of trim that I didn't expect, which was great). The downside of that was that all the wood had scratches, dents (along with the nail holes from installation), paint runs and spots that were missed when painted on install and needed to be repaired and/or finished. With that, I asked if they would finish the work and was told that I already got this extra (along with the extra piece of trim) and that I would be responsible for that myself since I did not pay for it. I was told that for most installs they don't do finish work and if they do it was paid extra for (again, never was presented any difference with a quote for finished and unfinished). Point here is I still had to have the wood stripped down, patched and repainted because much of it just looked really bad. Would have cost me less time and money had they left it unfinished and I did or hired someone to do it (wouldn't have had to sand at least but assume the scratches and dents would still be there so that all would have had to have been patched the same). As I mentioned, they did offer me a new piece of trim at no extra cost , which looks better than the piece I had in place (just would have needed to be painted to match), so I can't argue that. And I think they were trying to do me a favor by painting everything beforehand but had I known it wasn't included ahead of time and that they would not come back to finish I would have opted to just pay someone to do the finish work (or do it myself) as I believe it cost more in the long run to fix their mistakes. We also had fascia and soffit replaced on the front of the building, which had canned lights in it. I was told to purchase the lights and they would install only to find out later that I needed to hire someone else to that because they don't that, which is fine...just another thing that I would have appreciated to know up front rather than being led to believe something else as I had to quickly hire someone to do that step as the project stalled. The soffit and fascia now look great and bring the whole thing together! I just offer this bit of insight so you can ask about what it would cost to get their finish work (wood and any electric) because I got something in between and was left to feel like they did me a great favor. All in all, the windows look great but the communication was not! If you can get the communication sorted out in respect to these things I would say go with them as they are local and a family owned business, which I always appreciate!