Sales person was nice and knowledgeable. That’s where everything stopped, paid half down up front and that was a huge mistake. They have now canceled the installation twice and I know it’s a Saturday but no one was able to resolve the issue over the phone so now another weekend is wasted waiting for a promise that is never kept. Going to cancel the contract on Monday and see how the refund process works, will update when issue is resolved!

After a somewhat rocky start during the quote phase of the project, Hanson's really came through in the end. We were able to come to an agreement and get the 22 window project done. The install team from Grand Rapids (Stephan and Greg) were beyond fantastic and the windows look great! I highly recommend Hanson's for windows replacements.

Lied about how long it would take. Workers where very unprofessional. Left water bottles in chimney and cedar shake in vent pipe. Had to call Plummer. Left large gaps in deck boards and would have covered it up had I not said anything. Took more breaks than worked and left butts in road where they smoked.

I thought I already answered this on my cell phone, but it just appeared on a web page. You all did an excellent job I am content with. My only objection is I have to pay for it while you are not paid enough for the work. How about I pay half the price and that doubles your wages. marvin

Had every window in my house replaced. The big bay window was cracked, they said it would have to be replaced. They came out 3 times to look at it and nothing was ever done. When my wife left a review the CEO of Handsons supposedly called right away to say he would call her back on Monday to get it all taken care of. No call back! Now our bay window is pouring water on to the floor. Very Upset!!!