
- Country: USA
- State: North Carolina
- City: Fayetteville
- Address: 906 Hope Mills Rd, Fayetteville, NC 28304, USA
- Monday: 8:30 AM – 2:30 PM
- Tuesday: 8:30 AM – 2:30 PM
- Wednesday: 8:30 AM – 2:30 PM
- Thursday: 8:30 AM – 2:30 PM
- Friday: 8:30 AM – 4:00 PM
- Saturday: Closed
- Sunday: Closed
We had damage to our roof after the hurricane last year and needed repairs. Being first time home owners this was also the first time we had to deal with contractors and insurance. Mr. Barns returned my initial phone call in less than an hour and was out at our house the next day doing an estimate. He explained all of our options, including upgrading to 30 years tiles (which was a lot cheaper than we thought it would be). His team came out and had the entire roof in two days...they we very polite, professional, and cleaned up all of their equipment/garbage each day and before taking meal breaks. Now we are 6 month later and we had a few tiles that did not lay down quite right....made one phone and he personally came out on a Sunday with two guys and got them fix for us. Can not say enough good things about this company.
It was time to get a new roof and we called East Coast Roofing to get an estimate. Mr. Barnes came the next day and patiently answered all of our questions and concerns. This was our first time replacing a roof so we had lots of questions and Mr. Barnes walked us through all the process. From the beginning to end of the job, Mr. Barnes kept us informed which of course, put us at ease. His employees finished the job on time! This company cares about their customers. When doing home improvements in the past, we had issues with customer service and people not keeping their word. Not this company. I am extremely satisfied with our new roof! The neighbors have came over to tell us how impressed they were with the time frame and look of our new roof. If you need a roof or any other roof repairs please check out East Coast Roofing. They know their roofs and give great customer care!
Great experience with Souther and his team! My house suffered major hail damage and roofing companies in my local area wouldn't call me back even for estimates. They provided a professional appraisal and then proceeded to replace my roof and repair other damages on my property fixed quickly and professionally. They worked with my insurance to ensure all aspects of my repairs were completed on time and ahead of schedule. Recommend to all looking for a great roofer.