I had a roof installed in October 2013. They tore off all the old layers of roofing and put on a completely new roof. I have had a leak every single year since my new roof was put on. The first two times they came out to fix the leaks they were pretty nice. The third time on they have not called back for so long the spot on the ceiling from the leak had actually dried. They tried saying the leak stain on the ceiling was prexisting before the roof was replaced because it was dry; totally riduiculous. They give a great warranty but won't actually do repairs to their bad work. A seven year warranty does no good whatsoever if they won't fix leaks. They do terrible work and I would urge anyone thinking of hiring them to think twice. There are other companies who do a better job AND will honor their warranty. The roof may have been done under my married name (Friedland). Guy who doesn't believe this review is real, I hope they don't do to you what they did to us. Update July 7, 2019 A new year and a new monsoon season. New leaks starting all ready. I wake up today because there is a leak directly over our bed onto me. We had our roof put on in October 2013 and continue to have problems. Ben, the owner, comes out to check leaks and sends someone else to fix leaks. It is still happening. This is ridiculous and I will be calling. Ben, I will leave a message at your office and I expect a call back from you.

I couldn't get them to want my business. I tried the online contact form, no response. I called the office a week later, the lady scheduled an estimate. I was at home at the scheduled time and waited an hour, nobody showed up. I called the office back and a lady (same one??) said I wasn't scheduled. She apologized and took my information, said they would email an estimate. It's over a week later, and no estimate. They did half of my roof several years ago (and thought they did a good job) but the office and website were bad then, too. I give up.

I don't think the negative review below was actually someone who had a roof installed. They do amazing work. They were courteous to my family as they put on the roof. Professional all the way. I have a gorgeous new patrician bronze roof that has a 40 year warranty. Love it.

DON'T HIRE them. Five year old roof leaking and since I'm not original owner warranty IS NOT transferable. Roofer who just gave me estimate to have it repaired said he doesn't even know how it passed inspection when I bought the house. I would not give them one star.

Very disappointed. I paid Roofing USA to completely re-roof my house in Nov 2015 (9/30/15), and asked to see each step of the job to ensure the wood underneath got replaced if needed. I was told I could see AND it would be documented in writing and with photos. They didn't tell me anything til it was finished and there's not a single photo before or after. After the first snow it started leaking all the way into the house! Water was still pooling everywhere even though they said they added proper sloping/drainage. In early 2016 they completely re-roofed it again...and AGAIN I wasn't shown any progress steps or what was underneath/replaced. I wasn't even given documentation. This time they sealed up one of the 2 swamp coolers in a hurry and now the winterizer sheet no longer fits in there to close it off from weather. The roof has leaked in multiple places again and into light fixtures inside the house EVERY time it rains since then. I have called multiple times every few months and I'm always told that the "owners are out but will call me back." It's August 2018 and I still haven't received their call or a resolution yet. I ended up just having a handyman repair it correctly the first time. I'm VERY dissatisfied and would NEVER recommend or use this company again...Low quality materials, bogus warranty, unprofessional and non-existent customer service. Leaks lead to mold over time, and my tenants could possibly pursue legal action because this has happened so consistently.