
- Country: USA
- State: New York
- City: Rochester
- Address: 1300 County Rd 85, Rochester, NY 14623, USA
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
1504 Scottsville Rd, Ste 204, Rochester, Ny 14623, Rochester, NY 14624, USA
Very professional. Called at 4pm. They were willing to come right out for a roof leak. Showed up right on time and repaired the roof in less then a hour. A+
We have used Upstate's inspection, repair and emergency service for close to 20 years and have had an excellent experience.
I just called to get a leak looked at because they have a 24 hour emergency service, as quoted on their page, saying that "We know that a roofing emergency can threaten your entire business, your team, even your family" (copied right from that page) and was told, rather rudely after finding out I was a residential customer rather than commercial, that this was a mainly commercial company and they weren't interested in my business. As a person who also owns a family business with 40+ employees, I will never use this company for my business since they didn't have time to look at my residential issue even though their website says they do residential and commercial.