I had an outstanding experience with PWR. From the onset, MIKE the representative was professional in his knowledge about the details of roofing and honest in his recommendations. After agreeing to a contract and having an installation timeline determined, they worked with me to determine the best time for installation to accommodate my schedule. The installation was smooth, no cleanup issues and I appreciated the level of customer service throughout the process. Would highly recommend.

If your time is important to you, be cautious in dealing with PWR. While I'm sure the company get a lot of business through the massive amount of advertising they do (and heavy rains over the last year), they have A LOT of trouble with customer service and following through with important details without CONSTANT reminders. This was true with my roof job, as well as the referral (from me) repair job on my brother's roof. PWR took many WEEKS to answer simple follow-up questions on my replacement; failed to send paperwork needed for the manufacturers warranty; and failed to send the referral fee related to the work at my brother's property (later, after being reminded of the agreement, they paid a fraction of the amount promised). Related to my brother's repair, PWR initially misdiagnosed the problem. Then, after receiving a deposit, PWR took their time scheduling the work. Only after being repeatedly contacted, did they schedule the repair. The majority of these problems were blamed on phantom "computer glitches" instead of owning up to the mistakes. Additionally, PWR refuses to answer any emails related to problems, presumably for fear of being held accountable for their answers. To me, this is a huge RED-FLAG. Their price is in the middle of other contractors; they cleaned up well after the work, other than an inordinate amount of nails being scattered around the perimeter of the property; and, so far, the roofs replacement and repair is leak free. I think the quality of the actual work is better than average, but dealing with all the delays, failures to follow-up, and excuses, makes this company sub par.

- never gave me requested quotes for future projects. - paid deposit for work to be done, waited two months to be "put on the schedule" -had to reach out to salesman several times to try to get on the schedule -salesman never returned calls nor emails - never called when they cancelled first appointment even though I took off from work the day they were supposed to come. - when they finally came out 2 days and 4 hours late they didn't even have the right parts for any of the work that was getting done, so they left without doing any work and without notifying us.

Called them for a minor repair. They showed up on time and completed the work in under ten minutes. Everything is as good as new. Very reasonably priced as well.

Very nice work. Very professional. Flashed around our chimney with copper. Soldered all seems looks awesome.