
- Country: USA
- State: Tennessee
- City: Kingsport
- Address: 1696 Shipley Ferry Rd, Kingsport, TN 37663, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
My name is Mike and I own a roofing company in Colorado Springs CO. My mother-in-law needed a roof in Jonesborough TN. I called several companies but finally chose Gibson's Roofing Co. After being on the roof while they did the work, and seeing how organized and well prepared the company was, I was very impressed with their professionalism and efficiency. This is a fantastic company to do business with and I am a very picky customer. We have a very high rating for our company and we work on referrals only. We are typically booked out 4-6 months because we get so many referrals. I wanted Gibson's to do as good a job as I do in my roofing company and they exceeded my expectations. You cannot go wrong with Gibson't Roofing Co. I highly recommend them. From beginning to the end, they were excellent to work with. Thank you Gibson's Roofing.
Good workmanship. Repair cost about 10x too high. Would not call them again.
Mixed experience. The work was okay but getting an actual invoice for my tax records was like pulling teeth (and I still don't have it). Update: After nearly 4 months and multiple attempts to get Gibsons to send me an actual invoice, they finally sent one. During that time, they threatened to refer me to collections, told me I was being unreasonable, and told me that no one asks for anything other than a copy of the estimate/proposal. After I finally got the invoice and immediately made payment, I spoke to several other contractors I knew socially to get some feedback. They told me that a refusal to provide an invoice after completing a job was unusual, and trying to use an estimate/proposal as tax documentation was risky. I would give a solid 4 star for the actual work done, but their customer service and paperwork on the back-end was atrocious. Edit: Google quoted me out of context and made my review sound better than it was. I have altered that sentence.
This place is the best. Justin and his team did a wonderful job on my roof and the gutters it looks great. The price is beyond fair. Not only are they quick but they do such a great job. Thanks Again!!!
Contacted for some gutter/roof repair. Quality work for an excellent price. Very friendly. Highly recommend and I would use them again.