
- Country: USA
- State: Texas
- City: Dallas
- Address: 4100 Spring Valley Rd #600, Dallas, TX 75244, USA
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
500 N Akard St, Dallas, TX 75201, USA
Larry Covey is the owner (or so he told me). This company has multiple business addresses, so this note applies to ALL of them. Lady Covey’s team came to where I live in Texas after Ike. We are in a mandated windstorm roof area. His sales representative assured me that he was fully aware of the windstorm requirements in our area, and he would provide the windstorm certificate, but the roof was NOT installed according to windstorm requirements, nor was I provided with a windstorm certificate! After multiple unanswered calls with voicemail being left each time, I hired an inspector myself. Well, to my dismay, the roof failed 17 out of 23 inspection points!!! Then, after several more unanswered calls with voicemails, I traveled to your office in Leander, TX - 5 HOURS!!! It was the day the American Pride Roofing salesmen were all assembled in Mr. Covey’s office planning to leave for Alabama to do roofing there after all the tornados had hit. I spoke with Mr. Covey personally!!! I told him that my insurance company refused to renew my policy until I had the windstorm certificate. He gave me a letter to give my insurance company, stating he would have a crew repair or replace my roof the following Wednesday. I still have the letter. The American Pride Roofing crew never showed up, and Mr. Covey never again answered any of my calls! I was left with no other choice but to hire an attorney, which I did. Me. Covey promised my attorney to repair/replace my roof, but again the promise was empty-no show, no call, no answer to my attorney’s calls, voicemails, or emails. Finally, we took American Pride Roofing to court, and guess what? No one from or for American Pride Roofing showed for the court appearance!!! So, I won my case and was granted a judgement against American Pride Roofing, but I still have a bad roof and no money or compensation from so I can have it replaced. If Mr. Covey (American Pride Roofing) was, or has changed, and is now a man of integrity, he would make this right by replacing my roof so that it will meet windstorm certification requirements and I can get affordable home insurance!
We recently had to have our roof replaced and decided to use American Pride Roofing again, since the 2 previous experiences were so positive. This 3rd time we got to work with Craig. He was awesome from the beginning, always professional, kind and very understanding. This time around we had a pool and I was extremely worried about it. Craig had his project manager at our place the entire time and he made sure to cover the pool and patio, along with all our pool equipmemt and AC units. He was meticulous about cleaning as they worked and our Pool cleaner was completely shocked that we even had our roof replaced. He said our pool was spotless and had never seen a roofing company take so much care around a pool. I highly recommend them!
Gave upfront estimate without looking at insurance paper work. The process was very clear and simple. Everything went as expected without any hiccups. The crew did a good cleanup after their job. Worked with Craig and Steeven and very satisfied with them. Steeven was on the site and was very detail in checking things before, through and after the work. I would recommend American Pride Roofing to any one.
I got a lot of quotes from roofers. Jeff was the only one who was willing to give me a quote without seeing my insurance paperwork. This alone had me sold. From start to finish everything went very smooth. Their work quality and clean up was great. Thanks Jeff Jenkins
What a wonderful experience! We had our roof replaced by American Pride Roofing and are thrilled with the results. Craig Sloan was very professional, helpful, informative and responsive to our questions and requests. On installation day, project manager Stephen and the crew arrived promptly, worked efficiently and quickly, and their clean-up was immaculate. The new roof looks fantastic and greatly improves the overall appearance of our home. We highly recommend American Pride Roofing!