I bought a house where this contractor installed a torch down roof 3.5 years ago. This is the most horrible job that you could imagine. I've had 4-5 leaks & it's apparent from the patching that the former owner also had leaks. Some of the patches have started to come up. Instead of one long strip, the roofer used sections of material that required extra seams.

Run! Not sure how businesses like this stay open. I hope they will turn things around or close. Carlson, start caring about people. Go back to all those who you did wrong, apologize, and do something nice and unexpected for them. Don’t demonize people you did wrong. Acknowledge your wrong doing, tell us what you’re doing to turn things around and then ask people for an opportunity to show you’ve fixed your business.

So far they’re great at getting us to sign a contract and get our insurance money in December 2107. Told them that they were busy and we wouldn’t have our roof done til February 2018. Understandable with the storms. Have not been able to get ANYONE to return calls or emails since. Still waiting but feeling like we may have lost our insurance money??? Hope I’m wrong.

Highly unprofessional. Scheduled a date with Anthony in Sales to come to look at my roof and give me an estimate for repair. My husband took time out to be there and the company did a NO SHOW. Ruin our day and plans and never called or answered phone. Our time is important. I will never work with this company and will never forget how we were treated.

I had a tree fall on my house during Hurricane Irma. I thought there was no damage, and the water intrusion was backflow from the debris on the roof. Removed the debris, and water was still coming in during the next rain by the bucket. I called Dan Christ on a Saturday, and he offered to come out and tarp it or patch it the very next day until a more permanent solution could be scheduled. Great guy.