
- Country: USA
- State: Maryland
- City: Burtonsville
- Address: 4308 Sandy Spring Rd, Burtonsville, MD 20866, USA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Called about a leak in my old siding. The team was at my house within an hour and they quickly fixed a few issues with siding and flashing and old roof nail pops. Caulked, and sent me pictures of the things on the roof. the team was efficient, friendly, and super helpful. A few years ago, they did our gutters, so this is the second time we've used them with happy results.
Service was very efficient. Pat was honest, polite, and to the point. Very professional. High quality work. Definitely recommend if you want the job done right.
Pat was extremely rude and condescending when he came over to provide an estimate. I had an issue with a couple of leaks in my roof after a particularly heavy rainstorm. Pat insulted my judgment and said I needed a new roof that would cost $50,000. This is more than ten times what I paid to get my roof replaced ten years ago! I asked him to give me a quote on just repairing the two areas where I was experiencing the leaks. He quoted $1,800 to just put some tar down! This was over five times what I eventually paid another roofing contractor to do the same work and the repairs involved a lot more than just slapping tar down. Aside from quoting shockingly high prices, he displayed no civility. I had to endure fits of yelling and insults. Of the dozens and dozens of interactions I've had with contractors over the years, this was by far the worst.
Our experience was not positive. They are unprofessional and rude. At first, they seem just fine. However, the moment you ask any questions related to the work, they can only conjure up an answer that is vague and non-descriptive, at best. When asked why they are of a certain opinion about what should be done on a home, their only answer is because they have decades of experience. I am sorry but, that answer simply is not good enough for me as I try to make an informed decision about what work will be completed. I would not recommend this contractor to anybody. There are much better options out there and with companies who come with a proven track record of excellent workmanship and great customer service.
I have had a similar negative experience with this company. I sustained severe roof damage and the owner indicated that there was no damage to the rafters in the roof. However, we have pictures of multiple cracked rafters...…...Buyer Beware!!! Do not trust this company's opinion or work!