- Country: USA
- State: Colorado
- City: Colorado Springs
- Address: 7195 Templeton Gap Rd, Colorado Springs, CO 80923, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Setting up an inspection and estimate with Avalanche Roofing was a pleasure. We contacted several well reviewed roofing companies and Avalanche was the quickest to respond and send out an inspector. Our inspector, James P (ask for him), was a great person to deal with. James was here on time. He asked very thorough questions and then got right to work. After the inspection he took the time to show us the photos of our roof and give us a very detailed run-down of the issues we were facing. In talking with him we mentioned that our roof had been replaced about 18 months ago and he encouraged us to go back to our contractor (who he was kind enough to say did an overall good job) to make a warranty claim. We greatly regret our original choice in contractors, stick to just 3 dimensions folks, but we will give them a chance to fix their work. If they are unwilling or if we EVER have any problems Avalanche Roofing will be the first folks that we call. I really wish we had used them for the hail-storm re-roof. Give these folks a call. Great folks and great customer service.
We had roofing, painting and gutters replaced after last years jail storm. The roof has a lifetime warranty and was put on quickly and efficiently. The painter was a true professional and did an outstanding job, paying a lot of attention to detail. Our contractor Matt Roskos is a very knowledgeable and personable guy who helped us all through the process. I would highly recommend Avalanche roofing and exteriors.
Working with Luis, the owner of Avalanche Roofing Contractors of Spring TX, has been a blessing. He is professional and personable and has been able to take care of two jobs for us (the first being replacement of our old hail damaged roof and the second being repair of our fence damaged by strong winds. In both instances the work was done in a reasonable time for a reasonable price. He will continue to be our choice for repairs in the future and I highly recommend his company to anyone who has gotten the run-around or had a bad experience with other roofing contractors in our area.
Update 7/3/19: I would give negative 5 stars if I could. The lack of communication with this company is amazing, and the condescending tone used when speaking with me is beyond insulting. Project still not complete. They are refusing to do some work (replace screens) and are still billing my insurance for the work. I've also been charged for materials that were never used and was told that would be taken off the total...it has not been. Beyond disappointed. I would highly recommend going with any other company if at all possible. Update 5/15/19: I like how instead of you contacting me (after I have left several messages and you clearly know who I am now since you know when my contract was signed), you respond to my review. Very unprofessional. An update on the work: I was called 5/3 and told that the siding materials would be delivered and the gutters would be replaced the following week. 2 weeks later, no siding materials have been delivered and the gutters have not been fixed. Every time I ask about the peeling shingles I am told the guy that does the repairs is unavailable. I am aware when I signed my contract. The fact that the work hasn't been done is only part of the problem, I am promised things with no follow-thru or follow-up. Original review: It took them 2 months to come do the initial work. I have been playing phone/email/text tag with them since because the work is only half done and now the shingles are peeling up on the roof. Whenever I do get in contact with the office, they refer me to the roofing representative in charge of my case, and when I'm able to get in touch with him, he is very rude and makes promises he doesn't follow through on. I am very disappointed with my experience with Avalanche. I was very impressed with the initial guy I spoke with, obviously because they earned my business, but since they got my money, it has been disappointment after disappointment. **Edit...my apologies, my name is Rebecca Hubbard. Google won’t let me change it. I tried to add pictures of the roof that is indeed peeling, but can’t seem to do that from my phone. I have attempted to call and left a message.
I have a number of single family rental houses in Colorado Springs going back over 40 years. I have used quite a few different roofing companies during that period of time and have found Avalanche Roofing and Exteriors the best in my experience. They are efficient, honest and friendly. Their prices are excellent and the quality of workmanship and products they use is excellent. I have complete faith in the fairness and quality of their roofing jobs.