Farmers insurance agent Robert Richards Beware of this company poor recordkeeping. Requested receipt for work that was already paid for by previous insurance company. Record of work was not kept up to date. Owner stated wants to charge additional for a copy of the paid receipt. owner stated recordkeeping is a nuisance. As insurance professional recordkeeping is everything buyers beware your insurance company’s going to need this information Unprofessional bookkeeping put customers at risk of claims being denied or work by this company being covered due to poor recordkeeping.