5 reviews
  • Country: USA
  • State: Texas
  • City: Wylie
  • Address: 108 S Jackson Ave #106, Wylie, TX 75098, USA
Phone number
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
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5 Review(s)
Brandon R
19.03.2019

Everyone at Fire and Water Restoration did a great job. They kept with their quote, and the work was done on time. Scott came by a few times to make sure everything was going well and was quick to respond to questions. It went smoother than I expected any type of construction/remodel work to go. I would definitely use them again in the future. Great company!

Jared Christensen
18.06.2019

We were pretty nervous heading into our first major home renovation. We’d already learned that the job we wanted done was going to cost double what we had planned, which ratcheted up the urgency to find someone who would absolutely get it done right. As we shopped around for a contractor, we met some nice ones that might have worked out, and some with a great reputation for quality, but who were absolute nightmares — sitting in our home for hours, trying to get us to sign a work order when all we had asked for was an estimate. Scott was different. He came recommended by a friend, and we immediately recognized a huge difference compared to the other contractors we had met. He respected the detailed plans that we had made, allowed us to choose the materials we wanted, and was very flexible when we asked for 2 rounds of extra estimate revisions. He gave us good advice when we needed it, and took the time to explain why certain ideas were good or bad. He spent a lot of face-to-face time with us, making sure we were comfortable with all the decisions that had to be made. More than the other contractor options, he seemed invested in making our project turn out just the way we were picturing it. He was also very willing to help us manage our costs a bit. Though it probably extended the timeline by a few more days, he agreed to let me save a little money by doing all the demo myself, and then doing all the painting toward the end of the project. It would have been totally reasonable for him to tell us that it would be too much of a strain on the schedule because his team could do the work faster, but he let it ride, and it was really generous of him. Like many (or maybe most) contractors, Scott uses subcontractors. Everyone who came into our house was respectful and extra careful to contain the remodeling mess to the bathroom that was getting worked on. We are very pleased with the level of craftsmanship that each one of them brought to the table. When an issue or our request for something a little extra came up — and they always do — Scott was very fair about the change orders, and we never felt taken advantage of or priced unfairly. All in all, we are really pleased not only with the end result, but the process and positive attitude that Scott brought to our renovation. The bathroom turned out even better than we could have imagined, and there’s no question that if a big job comes up again, he’ll be the one we call.

Jeff Johnson
20.05.2019

Couldn’t ask for better service. Scott and Judy are super friendly and attentive to our needs and concerns and all repairs were completed above and beyond our expectations. Highly recommend.

Danny Goad
18.03.2019

F&WR refurbished (I think that's the correct term) my home after the 2016 hail storm. Scott and Judy guided me through the aftermath and instrumental in getting the insurance company to step up to do what should do. Scott drove the entire process, interfacing with all the other contractors to insure their work was completed timely and correctly. He didn't hestitate to take anyone to task if the work wasn't done to his standards. It sounds gimmicky but my house was like new when they finished. I wouldn't hestitate to call F&WR if I need any kind of construction project done and done right. Thanks Scott and Judy!

Vicki Williams
26.12.2018

The Fire & Water Plus staff was professional and efficient. The quality of their work was top notched. I would definitely recommend this company to anyone requiring their expertise.

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