If I could give less that 1 star, I would. I highly recommend any other company for your roofing needs. I paid my deposit a year ago and am still without a finished roof. They seem professional but the work just doesn't get done. In all this time, I have never had a team of workers at the house for a full day or for an entire week. So here we are, 1 year later and now we are waiting for roof tile delivery that "they have no control over". No end in sight. If you need a new roof and a company you can count on, don't pick Heights.

Wow these people actually think someone would sign a contract and drop money and wait up 220 days for the job to be done? 🤣 that’s laughable

Here's what you need to know about Heights Roofing: when you sign a contract with Heights Roofing, you will pay them 1/3 of the contract price. They have up to 220 days to start the work and the start date is solely up to them. If you have a $15,000 contract, you are going to give them a $5,000 interest-free loan for up to 220 days. Once you sign that contract, they have you over the barrel with all kinds of penalties if you try to cancel. I've upgraded my rating from one star to two because Heights is a miserable failure when it comes to keeping the customer informed. They missed their initial start date and never informed me. They missed their second start date and never informed me. When I called after the second miss, I got the run-around. After I told the receptionist that Heights had been in business for about 10 years, was not a fly-by-night roofing company and that they needed to treat their customers better, the receptionist said she would "see what [she] could do." She then told me that Hector would call me on Wednesday, January 2 and hung up on me. Hector did not call. Fed up, I went to their office at 3:30 p.m. on January 3, 2019 and was told that they would start the next morning, January 4. They did. Their work is very good and they cleaned up after themselves very well. They did not come back to install the shingles until February 14. At that time, I was told that the roof would be done by the end of the week but it wasn't. The tear-off crew threw away some of the soffit material when they replaced the fascia boards and it took Heights until March 15 to fix that issue. Then, another month went by before they came and installed the ridge vent. Timeline: contract signed September 17, 2018. Permit pulled October 10, 2018. Tear-off completed January 4, 2019. Shingles installed February 14, 2019. Soffit repaired March 14, 2019. Ridge vent installed April 17, 2019. Final inspection April 18, 2019. Final invoice paid April 19, 2019. My roof is only 1,500 square feet. At no time during this 7 month period did Heights ever call me in advance or send me an e-mail to schedule a time to work on the roof. They do good work but they are hopelessly disorganized and terrible at keeping the customer informed. If you want to be kept informed about start dates and other critical information, I would suggest that you consider another company. If you are O.K. with a roofing crew showing up unannounced to start work on your job, then Heights is your company. I would also strongly suggest that you take the time to read their finely printed contract and if you disagree, take your business elsewhere.

We are very pleased with this company's customer service. Linda, the construction manager and Hector were always available and prompt to solve any question or request whenever we had it. The crew was also very helpful.

Whoever was driving the little van on 3/1/19 at 5:40 pm went the wrong way on a one way street after driving aggressively and honking at me constantly when there was heavy traffic. Whoever this person is needs to have their driver license revoked because they suck.